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    <title>topic Re: Paying for DB but only getting 2GB space in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695719#M22720</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720037"&gt;@Stacey Davis&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I have been paying $11.99 a month for years and only have 2GB of storage.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You likely have more than one account. Use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt; to identify the account you're being charged for.&lt;/P&gt;</description>
    <pubDate>Fri, 30 Jun 2023 17:41:29 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-06-30T17:41:29Z</dc:date>
    <item>
      <title>Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695703#M22715</link>
      <description>&lt;P&gt;I have been paying $11.99 a month for years and only have 2GB of storage. Any ideas on how to get this corrected? I cannot reach a live person at DB, just a chatbot who wants me to buy more storage. Thank you!&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 17:06:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695703#M22715</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-06-30T17:06:21Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695719#M22720</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720037"&gt;@Stacey Davis&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I have been paying $11.99 a month for years and only have 2GB of storage.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You likely have more than one account. Use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt; to identify the account you're being charged for.&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 17:41:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695719#M22720</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-06-30T17:41:29Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695721#M22721</link>
      <description>&lt;P&gt;Thanks but I use paypal and can see the charge come out monthly. I figured out how to submit a case so just did that. Hope they can figure this out. Thank you!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 17:49:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695721#M22721</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-06-30T17:49:09Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695740#M22723</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720037"&gt;@Stacey Davis&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in, but could you share your ticket's ID so that we can look it up in our system?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 19:12:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695740#M22723</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-30T19:12:15Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695753#M22725</link>
      <description>&lt;P&gt;Thanks. I appreciate any help. Here’s the number.&amp;nbsp;&lt;SPAN&gt;22379902&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 20:40:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695753#M22725</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-06-30T20:40:29Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695779#M22727</link>
      <description>&lt;P&gt;Thanks for the ticket ID,. Stacey. I was able to &amp;nbsp;locate it in our system and passed your comments on.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A member of the team should be getting back to you soon, but please let me know if you have anything else to add.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 30 Jun 2023 22:52:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/695779#M22727</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-30T22:52:26Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696735#M22833</link>
      <description>&lt;P&gt;HI Walter. I have not heard anything yet. Is there a way I can follow up? Thanks for your help! Stacey&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jul 2023 14:03:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696735#M22833</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-07-05T14:03:57Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696739#M22835</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720037"&gt;@Stacey Davis&lt;/a&gt;&lt;/SPAN&gt;, I can see that an agent has sent you an email on Monday. Please could you check your spam folder if it's not in your inbox?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jul 2023 14:12:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696739#M22835</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-05T14:12:07Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696742#M22836</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="StaceyDavis_0-1688566839151.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/38922i3EDDD380AB1F6CC5/image-size/medium?v=v2&amp;amp;px=400" role="button" title="StaceyDavis_0-1688566839151.png" alt="StaceyDavis_0-1688566839151.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;I got this message&amp;nbsp; but when I hit the link to view the response, I cannot see an update. It puts me into the "contact drop box support" page. Thanks.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jul 2023 14:22:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696742#M22836</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-07-05T14:22:56Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696756#M22838</link>
      <description>&lt;P&gt;If you don't see the response, try replying to the email explaining this so that they can email it to you again.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jul 2023 15:29:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696756#M22838</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-05T15:29:03Z</dc:date>
    </item>
    <item>
      <title>Re: Paying for DB but only getting 2GB space</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696815#M22846</link>
      <description>&lt;P&gt;Thank you. I emailed back this morning.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jul 2023 18:11:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paying-for-DB-but-only-getting-2GB-space/m-p/696815#M22846</guid>
      <dc:creator>Stacey Davis</dc:creator>
      <dc:date>2023-07-05T18:11:58Z</dc:date>
    </item>
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