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    <title>topic Re: Money debited from my account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698704#M23093</link>
    <description>&lt;P&gt;I just sent you an email, I'll see you there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1725028"&gt;@DragonHacked&lt;/a&gt;!&lt;/P&gt;</description>
    <pubDate>Thu, 13 Jul 2023 23:25:39 GMT</pubDate>
    <dc:creator>Megan</dc:creator>
    <dc:date>2023-07-13T23:25:39Z</dc:date>
    <item>
      <title>Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/686843#M21785</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Today €119.88 was debited from my account, even though I now only use the free Basic. How do I get the money back? I paid with iDeal&lt;/P&gt;</description>
      <pubDate>Thu, 25 May 2023 12:29:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/686843#M21785</guid>
      <dc:creator>Marija van Velzen</dc:creator>
      <dc:date>2023-05-25T12:29:55Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/686857#M21786</link>
      <description>&lt;P&gt;Thanks for posting this here, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1708307"&gt;@Marija van Velzen&lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since your request is quite account-specific, I’d suggest reaching out to our support team directly, so that they can look into your Dropbox account and check for which plan you’ve been charged.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you haven’t already, feel free to log a ticket with them via this &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;page&lt;/A&gt;. Please send me your ticket number after that.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated!&lt;/P&gt;</description>
      <pubDate>Thu, 25 May 2023 12:33:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/686857#M21786</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-05-25T12:33:57Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/687062#M21804</link>
      <description>&lt;P&gt;The problem here is: I have to select a payment option, but the one I used is not there. So I can't get in contact.&lt;/P&gt;</description>
      <pubDate>Fri, 26 May 2023 07:01:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/687062#M21804</guid>
      <dc:creator>Marija van Velzen</dc:creator>
      <dc:date>2023-05-26T07:01:43Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/687075#M21805</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1708307"&gt;@Marija van Velzen&lt;/a&gt;&lt;/SPAN&gt;, just select any one, like 'credit card' for example, so you can continue with the submission of the help request.&lt;/P&gt;</description>
      <pubDate>Fri, 26 May 2023 08:00:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/687075#M21805</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-05-26T08:00:00Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698195#M23027</link>
      <description>&lt;P&gt;Hi there, I received spams in the name of dropbox to my business emails, where I dont have any accounts and money was illegally debited from my business account in the name of Dropbox. It was 119,88€ for an account that I dont have. Could you please check this:&amp;nbsp; here are the email addresses from which I received allerts in the name of Dropbox:&amp;nbsp;[&lt;I&gt;removed per &lt;/I&gt;&lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;&lt;I&gt;Community Guidelines&lt;/I&gt;&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Wed, 12 Jul 2023 11:23:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698195#M23027</guid>
      <dc:creator>DragonHacked</dc:creator>
      <dc:date>2023-07-12T11:23:22Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698207#M23028</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1725028"&gt;@DragonHacked&lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please look at your bank statement and see if there’s a 12-digit transaction ID. If there is, you can go &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;here&lt;/A&gt; and insert it in the given field. That should show you the email address of the account in question.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, please keep in mind that posting your email address on the forum isn’t allowed to protect your own security and privacy.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if you find something more!&lt;/P&gt;</description>
      <pubDate>Wed, 12 Jul 2023 11:36:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698207#M23028</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-12T11:36:10Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698212#M23029</link>
      <description>&lt;P&gt;I tried. The Number ... does not connect to any account. As I said, I have no account related to my business. Can&amp;nbsp;&lt;/P&gt;
&lt;P&gt;you find any further Information?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Here is the Bank Info:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;[removed]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We have blocked the debitation.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please make sure that this doesnt happen further.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jul 2023 13:28:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698212#M23029</guid>
      <dc:creator>DragonHacked</dc:creator>
      <dc:date>2023-07-19T13:28:56Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698587#M23068</link>
      <description>&lt;P&gt;I’m afraid we don’t have any account visibility on the forum, so I can’t check this unfortunately.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you wish though, I can log a ticket/email for you and check this further.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if that’s alright.&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jul 2023 16:19:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698587#M23068</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-13T16:19:46Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698597#M23069</link>
      <description>&lt;P&gt;Dear Nancy,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;you can check this further. It should be in your Interest.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As I said. I dont have any business account and canceled the payment. I received spams in the name of dropbox.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Feel free. For me, I cant waste much time on this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Florian&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jul 2023 16:40:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698597#M23069</guid>
      <dc:creator>DragonHacked</dc:creator>
      <dc:date>2023-07-13T16:40:09Z</dc:date>
    </item>
    <item>
      <title>Re: Money debited from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698704#M23093</link>
      <description>&lt;P&gt;I just sent you an email, I'll see you there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1725028"&gt;@DragonHacked&lt;/a&gt;!&lt;/P&gt;</description>
      <pubDate>Thu, 13 Jul 2023 23:25:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Money-debited-from-my-account/m-p/698704#M23093</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-07-13T23:25:39Z</dc:date>
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