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    <title>topic Re: I made a big error in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701023#M23374</link>
    <description>&lt;P&gt;Jay since I upgraded, I would like just one dropbox, I would like to just change the email address on xyz, which was a hotmail account, to my&amp;nbsp; yahoo account.&amp;nbsp; &amp;nbsp;I want to be able to use my drop box on my 2 laptops and on my mobile device.&amp;nbsp; &amp;nbsp;So what every I need to do would be helpful.&amp;nbsp; The upgraded account was my hotmail address.&amp;nbsp; &amp;nbsp; Also for some reason dropbox will not load on my one laptop.&amp;nbsp; &amp;nbsp; I even had my tech support for my laptop try to correct it and it just will not load.&lt;/P&gt;</description>
    <pubDate>Mon, 24 Jul 2023 16:20:02 GMT</pubDate>
    <dc:creator>TheEx</dc:creator>
    <dc:date>2023-07-24T16:20:02Z</dc:date>
    <item>
      <title>I upgraded the wrong account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/700987#M23369</link>
      <description>&lt;P&gt;I have 2 accounts, I wanted to upgrade the account xyz, but I upgraded ABC, I was going to delete xyz and just use the ABC on 3 devices.&amp;nbsp; &amp;nbsp;The problem is the ABC account is registered with the email I want to use so I can delete the other email account,&amp;nbsp; &amp;nbsp; &amp;nbsp;How can I fix this?&amp;nbsp; &amp;nbsp;I see no way to contact dropbox support directly regarding this.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 15:14:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/700987#M23369</guid>
      <dc:creator>TheEx</dc:creator>
      <dc:date>2023-07-24T15:14:14Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701000#M23371</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729701"&gt;@TheEx&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What would you like to happen in this situation?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you interested in changing the email addresses so that the ABC account has the email for xyz account, or something else?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 15:16:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701000#M23371</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-24T15:16:23Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701023#M23374</link>
      <description>&lt;P&gt;Jay since I upgraded, I would like just one dropbox, I would like to just change the email address on xyz, which was a hotmail account, to my&amp;nbsp; yahoo account.&amp;nbsp; &amp;nbsp;I want to be able to use my drop box on my 2 laptops and on my mobile device.&amp;nbsp; &amp;nbsp;So what every I need to do would be helpful.&amp;nbsp; The upgraded account was my hotmail address.&amp;nbsp; &amp;nbsp; Also for some reason dropbox will not load on my one laptop.&amp;nbsp; &amp;nbsp; I even had my tech support for my laptop try to correct it and it just will not load.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 16:20:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701023#M23374</guid>
      <dc:creator>TheEx</dc:creator>
      <dc:date>2023-07-24T16:20:02Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701029#M23377</link>
      <description>&lt;P&gt;To switch the email addresses linked to your account, you will need to use a third email as a placeholder, which we'll call 'Email 3'.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please follow these instructions to switch the email addresses linked to your account:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
 &lt;LI&gt;On your first account, please change Hotmail to Email 3. This will release Hotmail. You can change your email on the &lt;A href="https://www.dropbox.com/account" target="_blank"&gt;Dropbox website&lt;/A&gt;.&lt;/LI&gt;
 &lt;LI&gt;Log out of your first account, and log in to your second account.&amp;nbsp;&lt;/LI&gt;
 &lt;LI&gt;Once you have logged into your second account, please change your email address to Hotmail. This will release Yahoo.&lt;/LI&gt;
 &lt;LI&gt;Log out of your second account and log back in to your first account.&amp;nbsp;&lt;/LI&gt;
 &lt;LI&gt;You can then change the email on your first account from the placeholder Email 3 to Yahoo.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;You only need to make these changes once. Any changes you make automatically apply to any computers or mobile devices linked to your account.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 16:34:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701029#M23377</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-24T16:34:03Z</dc:date>
    </item>
    <item>
      <title>Re: I upgraded the wrong account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701079#M23382</link>
      <description>&lt;P&gt;Jay, I have lost everything, I followed step by step and something went wrong.&amp;nbsp; &amp;nbsp;HELP all my files that were in my hotmail account are gone.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 19:26:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701079#M23382</guid>
      <dc:creator>TheEx</dc:creator>
      <dc:date>2023-07-24T19:26:32Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701081#M23383</link>
      <description>&lt;P&gt;I have lost all my files that were on the hotmail accout.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 19:27:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701081#M23383</guid>
      <dc:creator>TheEx</dc:creator>
      <dc:date>2023-07-24T19:27:33Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701082#M23384</link>
      <description>&lt;P&gt;I just tried to log on to my yahoo account, that was my hotmail account.&amp;nbsp; all my hotmail files are now gone.&amp;nbsp; &amp;nbsp;It also shows I need to pay for the plus again.&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 19:30:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701082#M23384</guid>
      <dc:creator>TheEx</dc:creator>
      <dc:date>2023-07-24T19:30:03Z</dc:date>
    </item>
    <item>
      <title>Re: I made a big error</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701083#M23385</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729701"&gt;@TheEx&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I have lost all my files that were on the hotmail accout.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;What happened? What does &lt;A href="http://www.dropbox.com/events" target="_blank"&gt;www.dropbox.com/events&lt;/A&gt;&amp;nbsp;show&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1729701"&gt;@TheEx&lt;/a&gt;&amp;nbsp;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Changing emails doesn't cause any data loss at all - its just an update on an admin system&lt;/P&gt;</description>
      <pubDate>Mon, 24 Jul 2023 19:30:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-upgraded-the-wrong-account/m-p/701083#M23385</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-07-24T19:30:43Z</dc:date>
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