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  <channel>
    <title>topic Re: Cancel Subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/625056#M23775</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577356"&gt;@iacwc&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;I would like to know if I cancel my subscription will I get reimbursed for the time I have paid for? ... Can I get reimbursed for the unused 10 months?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;When you &lt;A href="https://help.dropbox.com/plans/downgrade-dropbox-plus-professional-plans" target="_blank"&gt;cancel a subscription&lt;/A&gt;, all you're cancelling is the automatic renewal. You'll retain your account benefits until your next billing cycle at which time your subscription will end and your account will be downgraded back to Basic. There are no &lt;A href="https://help.dropbox.com/plans/refund" target="_blank"&gt;refunds&lt;/A&gt;.&lt;/P&gt;</description>
    <pubDate>Mon, 26 Sep 2022 13:25:29 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2022-09-26T13:25:29Z</dc:date>
    <item>
      <title>How can I cancel and get a refund?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/582155#M11853</link>
      <description>&lt;P&gt;Please help!&amp;nbsp; I was charged just shy of $200 on a DropBox acct that I did not know was there.&amp;nbsp; Please help me cancel and get the refund&lt;/P&gt;</description>
      <pubDate>Thu, 27 Jul 2023 19:44:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/582155#M11853</guid>
      <dc:creator>joyanisa74</dc:creator>
      <dc:date>2023-07-27T19:44:14Z</dc:date>
    </item>
    <item>
      <title>Re: cancel and refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/582169#M11854</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1524328"&gt;@joyanisa74&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You need to follow&amp;nbsp;&lt;A href="https://help.dropbox.com/accounts-billing/payments-billing/refund" target="_blank"&gt;https://help.dropbox.com/accounts-billing/payments-billing/refund&lt;/A&gt;&amp;nbsp;- note that refunds are only given where legally required.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did not give Dropbox your card details then you need to be contacting your card issuer and reporting fraud.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 07 Mar 2022 21:44:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/582169#M11854</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-03-07T21:44:07Z</dc:date>
    </item>
    <item>
      <title>I haven't received my refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/606913#M23770</link>
      <description>&lt;P&gt;it's just a joke not to inform a direct contact to solve the problems. should stop selling in Brazil. I canceled a subscription and I can't receive it. Absurd.&lt;BR /&gt;Ticket #16967100: Dropbox Support Chat&lt;/P&gt;</description>
      <pubDate>Fri, 01 Jul 2022 18:22:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/606913#M23770</guid>
      <dc:creator>Jorge Pires</dc:creator>
      <dc:date>2022-07-01T18:22:53Z</dc:date>
    </item>
    <item>
      <title>Re: I haven't received my refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/607008#M23771</link>
      <description>&lt;P&gt;Thanks for posting on our forum today, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1553675"&gt;@Jorge Pires &lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I was able to locate your ticket in our system, and from what our agent mentioned, they’ve processed a refund for your Dropbox subscription.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you haven’t done so already, can you please get in touch with your bank? There’s a chance that your refund may still be in pending state, so they’ll be able to check this for you and make sure you receive your refunded money.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if you need help after that, though.&lt;/P&gt;</description>
      <pubDate>Fri, 01 Jul 2022 20:19:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/607008#M23771</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-07-01T20:19:44Z</dc:date>
    </item>
    <item>
      <title>Refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/617154#M23644</link>
      <description>Dropbox didn't let me login into my account and system was pushing me for subscription and I had chat with customer service they said they fone the unsubscription and there is not gonna be charge now I got charged! Now I cannot reach any one to talk about matter! How can I get refund</description>
      <pubDate>Fri, 19 Aug 2022 21:14:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/617154#M23644</guid>
      <dc:creator>Dededede</dc:creator>
      <dc:date>2022-08-19T21:14:28Z</dc:date>
    </item>
    <item>
      <title>Re: Refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/617155#M23645</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1566955"&gt;@Dededede&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;Now I cannot reach any one to talk about matter! How can I get refund&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Fri, 19 Aug 2022 21:20:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/617155#M23645</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-08-19T21:20:13Z</dc:date>
    </item>
    <item>
      <title>Cancel Subscription and get a refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/625054#M23774</link>
      <description>&lt;P&gt;I would like to know if I cancel my subscription will I get reimbursed for the time I have paid for?&amp;nbsp;&amp;nbsp; I am asking because I paid for a 1 year renewal in July and have only used about 2 moths of the subscription.&amp;nbsp; Can I get reimbursed for the unused 10 months?&lt;/P&gt;</description>
      <pubDate>Mon, 26 Sep 2022 14:12:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/625054#M23774</guid>
      <dc:creator>iacwc</dc:creator>
      <dc:date>2022-09-26T14:12:26Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel Subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/625056#M23775</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577356"&gt;@iacwc&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;I would like to know if I cancel my subscription will I get reimbursed for the time I have paid for? ... Can I get reimbursed for the unused 10 months?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;When you &lt;A href="https://help.dropbox.com/plans/downgrade-dropbox-plus-professional-plans" target="_blank"&gt;cancel a subscription&lt;/A&gt;, all you're cancelling is the automatic renewal. You'll retain your account benefits until your next billing cycle at which time your subscription will end and your account will be downgraded back to Basic. There are no &lt;A href="https://help.dropbox.com/plans/refund" target="_blank"&gt;refunds&lt;/A&gt;.&lt;/P&gt;</description>
      <pubDate>Mon, 26 Sep 2022 13:25:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/625056#M23775</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-09-26T13:25:29Z</dc:date>
    </item>
    <item>
      <title>How can I get a refund?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628075#M23469</link>
      <description>&lt;P&gt;want a refund what to do misunderstood the price I think the price of Thai baht&lt;/P&gt;</description>
      <pubDate>Mon, 10 Oct 2022 08:14:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628075#M23469</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-10T08:14:50Z</dc:date>
    </item>
    <item>
      <title>want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628076#M23470</link>
      <description>&lt;P&gt;want a refund what to do misunderstood the price I think the price of Thai baht&lt;/P&gt;</description>
      <pubDate>Sat, 08 Oct 2022 21:41:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628076#M23470</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-08T21:41:19Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628089#M23471</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580946"&gt;@aotlove&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;want a refund what to do misunderstood the price I think the price of Thai baht&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You can try contacting &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support&lt;/A&gt;, but there are usually no refunds.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/plans/refund" target="_blank"&gt;https://help.dropbox.com/plans/refund&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Sun, 09 Oct 2022 00:36:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628089#M23471</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-09T00:36:46Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628092#M23472</link>
      <description>&lt;P&gt;Apply on 9/10/65 128us think 128 Thai baht a lot of money&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 02:22:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628092#M23472</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-09T02:22:10Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628093#M23473</link>
      <description>&lt;P&gt;Help me, it's a lot of money. This burden is not because of misunderstanding I don't know much about currency, please.&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 02:48:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628093#M23473</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-09T02:48:35Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628118#M23475</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580946"&gt;@aotlove&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Nobody here can help. Its an account issue that you can ONLY correct via the links&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1850"&gt;@Rich&lt;/a&gt;&amp;nbsp;has already given.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 10:46:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628118#M23475</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-09T10:46:05Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628124#M23476</link>
      <description>Click to order and see the money in the amount of Thai baht, 128 baht per year, think it's right, so order but the amount deducted on the card 4833 baht Very shocked because the money will not pay for the card at the end of the month. It's actually 128us. So I will ask for a refund.</description>
      <pubDate>Sun, 09 Oct 2022 11:53:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628124#M23476</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-09T11:53:31Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628125#M23477</link>
      <description>&lt;P&gt;If thats the pricing you have paid&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580946"&gt;@aotlove&lt;/a&gt;&amp;nbsp;you have almost certainly set Dropbox to take payments annually instead of monthly.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 11:54:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628125#M23477</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-09T11:54:42Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628126#M23478</link>
      <description>Fear of not having enough money to pay credit card bills at the end of the month</description>
      <pubDate>Sun, 09 Oct 2022 11:55:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628126#M23478</guid>
      <dc:creator>aotlove</dc:creator>
      <dc:date>2022-10-09T11:55:20Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628132#M23479</link>
      <description>&lt;P&gt;Excuse me? No refunds?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Dropbox gives people 14 days&amp;nbsp; refund policy if for whatever reason they are not satisfied.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Btw, if you paid through Paypal you will have to either contact them first at&amp;nbsp;&lt;A href="mailto:paypalie@dropbox.com" target="_blank" rel="noopener"&gt;paypalie@dropbox.com&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And if you are a EU citizen Dropbox is required to refund you within 30 days by EU consumer law.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 09 Oct 2022 12:58:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628132#M23479</guid>
      <dc:creator>erol2022</dc:creator>
      <dc:date>2022-10-09T12:58:12Z</dc:date>
    </item>
    <item>
      <title>Re: want a refund what to do misunderstood the price I think the price of Thai baht</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628258#M23480</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1581060"&gt;@erol2022&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;Dropbox gives people 14 days&amp;nbsp; refund policy if for whatever reason they are not satisfied.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;No, they don't. In most cases, payments for Dropbox subscriptions and team member licenses &lt;A href="https://help.dropbox.com/plans/refund" target="_blank"&gt;aren’t refundable&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;&lt;HR /&gt;And if you are a EU citizen Dropbox is required to refund you within 30 days by EU consumer law.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The currency mentioned here, Baht, is the currency used in Thailand, which would not be covered by the EU consumer law.&lt;/P&gt;</description>
      <pubDate>Mon, 10 Oct 2022 12:42:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628258#M23480</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-10T12:42:28Z</dc:date>
    </item>
    <item>
      <title>Re: How can I get a refund?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628281#M23481</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580946"&gt;@aotlove&lt;/a&gt;, happy Monday!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Cheers!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 10 Oct 2022 14:08:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-can-I-cancel-and-get-a-refund/m-p/628281#M23481</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-10-10T14:08:11Z</dc:date>
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