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    <title>topic Re: &amp;quot;No payment or billing activity&amp;quot; message in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703683#M23964</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732552"&gt;@COR-N&lt;/a&gt;&lt;/SPAN&gt;, in this case can I send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 03 Aug 2023 12:13:30 GMT</pubDate>
    <dc:creator>Megan</dc:creator>
    <dc:date>2023-08-03T12:13:30Z</dc:date>
    <item>
      <title>"No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/700058#M23266</link>
      <description>&lt;P&gt;Am faced with this message as I try to up No payment or billing activity&lt;/P&gt;
&lt;DIV class=""&gt;Invoices and receipts for payments made on your Dropbox account will be available here.&lt;/DIV&gt;</description>
      <pubDate>Thu, 20 Jul 2023 10:04:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/700058#M23266</guid>
      <dc:creator>Myles1</dc:creator>
      <dc:date>2023-07-20T10:04:54Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/700067#M23267</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1728627"&gt;@Myles1&lt;/a&gt;&lt;/SPAN&gt;, welcome to our Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify what you're trying to do, when you get this message?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you trying to update your billing info?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And if so, is it possible that you're signed in to a free account and not your paid one? Check &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;here&lt;/A&gt; to see your plan.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know what you find.&lt;/P&gt;</description>
      <pubDate>Thu, 20 Jul 2023 10:06:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/700067#M23267</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-07-20T10:06:38Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703630#M23961</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;I am faced with the same problem.&lt;/P&gt;&lt;P&gt;My "Billing" screen also shows the message "No payment or billing activity.&amp;nbsp; Invoices and receipts for payments made on your Dropbox account will be available here."&lt;/P&gt;&lt;P&gt;Yet I have a paid account and the fee was deducted from my bank account last month as usual.&amp;nbsp; I need to download the invoice for the company accounting records.&lt;/P&gt;&lt;P&gt;This is the first time this has happened.&lt;/P&gt;&lt;P&gt;Could you indicate how/where I can now find the invoices?&lt;/P&gt;&lt;P&gt;Thank you.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 08:51:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703630#M23961</guid>
      <dc:creator>COR-N</dc:creator>
      <dc:date>2023-08-03T08:51:52Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703641#M23962</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732552"&gt;@COR-N&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, welcome to our Community!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have the transaction ID of the charge? It would look something like that: Dropbox*123JK938SDJL and you can try using our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self-serve look-up tool&lt;/A&gt; in order to locate it.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you give it a go, and let me know how it goes?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 09:50:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703641#M23962</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-03T09:50:12Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703680#M23963</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;No, I do not have a transaction ID for the charge in July.&amp;nbsp; The bank statement only shows "CB50DropboxEURCa 24/07/2023" for an amount of 11.99 Euros paid on 25/07/2023.&amp;nbsp; Before I had access to the billing history, but that has all disappeared now.&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 12:07:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703680#M23963</guid>
      <dc:creator>COR-N</dc:creator>
      <dc:date>2023-08-03T12:07:19Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703683#M23964</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732552"&gt;@COR-N&lt;/a&gt;&lt;/SPAN&gt;, in this case can I send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 12:13:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703683#M23964</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-03T12:13:30Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703688#M23965</link>
      <description>&lt;P&gt;No problem, but I see I also have received an email from someone called Craig from Dropbox.&lt;/P&gt;&lt;P&gt;I have just replied to him too.&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 12:19:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703688#M23965</guid>
      <dc:creator>COR-N</dc:creator>
      <dc:date>2023-08-03T12:19:00Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703731#M23966</link>
      <description>&lt;P&gt;Thanks for letting us know, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732552"&gt;@COR-N&lt;/a&gt;&lt;/SPAN&gt;! Do you mind sharing your ticket number with us here?&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 14:10:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703731#M23966</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-03T14:10:03Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703733#M23967</link>
      <description>&lt;P&gt;The report number is Ticket #22495736.&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 14:13:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703733#M23967</guid>
      <dc:creator>COR-N</dc:creator>
      <dc:date>2023-08-03T14:13:57Z</dc:date>
    </item>
    <item>
      <title>Re: "No payment or billing activity" message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703784#M23974</link>
      <description>&lt;P&gt;Thanks for that! I've left an internal note to our support team for you, so that they may reply to your ticket as soon as possible.&lt;/P&gt;</description>
      <pubDate>Thu, 03 Aug 2023 17:35:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/quot-No-payment-or-billing-activity-quot-message/m-p/703784#M23974</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-03T17:35:39Z</dc:date>
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