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    <title>topic Re: Monthly bill deducted twice in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704532#M24057</link>
    <description>&lt;P&gt;Thanks for posting here, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733405"&gt;@shardapaperinc&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the charges you keep receiving are direct Dropbox ones, can you please check your bank statement for any 12-digit transaction IDs linked to each one of those payments?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;After that, I'd like you to go &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;here&lt;/A&gt;, insert these IDs in the provided field, and let me know if they all give you the same email address or two different ones.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That'll help me assist you further.&lt;/P&gt;</description>
    <pubDate>Mon, 07 Aug 2023 13:30:31 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2023-08-07T13:30:31Z</dc:date>
    <item>
      <title>Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704501#M24056</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My Dropbox plan is $ 11.99/month but from June month it is deducted twice so can I get a refund for 2 months $ 11.99+ $ 11.99&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 13:27:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704501#M24056</guid>
      <dc:creator>shardapaperinc</dc:creator>
      <dc:date>2023-08-07T13:27:26Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704532#M24057</link>
      <description>&lt;P&gt;Thanks for posting here, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733405"&gt;@shardapaperinc&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the charges you keep receiving are direct Dropbox ones, can you please check your bank statement for any 12-digit transaction IDs linked to each one of those payments?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;After that, I'd like you to go &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;here&lt;/A&gt;, insert these IDs in the provided field, and let me know if they all give you the same email address or two different ones.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That'll help me assist you further.&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 13:30:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704532#M24057</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-07T13:30:31Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704537#M24059</link>
      <description>&lt;P&gt;Hello Nancy,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank You Nancy, it works&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank You so much&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 13:46:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704537#M24059</guid>
      <dc:creator>shardapaperinc</dc:creator>
      <dc:date>2023-08-07T13:46:40Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704564#M24061</link>
      <description>&lt;P&gt;I'm glad to hear that, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1733405"&gt;@shardapaperinc&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you need further help moving forward, I'll be right here.&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 15:20:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/704564#M24061</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-07T15:20:57Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716079#M25360</link>
      <description>I was charged $21 twice. I have no idea why.</description>
      <pubDate>Sun, 24 Sep 2023 15:40:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716079#M25360</guid>
      <dc:creator>Sloth46</dc:creator>
      <dc:date>2023-09-24T15:40:48Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716081#M25361</link>
      <description>&lt;P&gt;[email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 25 Sep 2023 11:00:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716081#M25361</guid>
      <dc:creator>Sloth46</dc:creator>
      <dc:date>2023-09-25T11:00:15Z</dc:date>
    </item>
    <item>
      <title>Re: Monthly bill deducted twice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716209#M25392</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1748752"&gt;@Sloth46&lt;/a&gt;, thanks for reaching out about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If these payments are made through a credit card, you should be able to use our payment &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;lookup tool&lt;/A&gt;, to find out the email associated with the paid account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if you have any trouble finding that!&lt;/P&gt;</description>
      <pubDate>Mon, 25 Sep 2023 11:00:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Monthly-bill-deducted-twice/m-p/716209#M25392</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-09-25T11:00:57Z</dc:date>
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