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    <title>topic Re: Can't access my old email, need to cancel subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-old-email-need-to-cancel-subscription/m-p/706127#M24191</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735585"&gt;@Pert&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I have an alternate account with Dropbox that I created long ago, and I no longer have access to the email account I used to create it. There is no way to recover it as I don't remember the information to do so. I have a dropbox subscription with this account and I urgently need to cancel it.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. &lt;STRONG&gt;It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
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    <pubDate>Mon, 14 Aug 2023 16:42:29 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-08-14T16:42:29Z</dc:date>
    <item>
      <title>Can't access my old email, need to cancel subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-old-email-need-to-cancel-subscription/m-p/706116#M24190</link>
      <description>Hello, I have no idea where to post this. However, I don't know what else to do. I have an alternate account with Dropbox that I created long ago, and I no longer have access to the email account I used to create it. There is no way to recover it as I don't remember the information to do so. I have a dropbox subscription with this account and I urgently need to cancel it.</description>
      <pubDate>Mon, 14 Aug 2023 14:49:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-old-email-need-to-cancel-subscription/m-p/706116#M24190</guid>
      <dc:creator>Pert</dc:creator>
      <dc:date>2023-08-14T14:49:27Z</dc:date>
    </item>
    <item>
      <title>Re: Can't access my old email, need to cancel subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-old-email-need-to-cancel-subscription/m-p/706127#M24191</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735585"&gt;@Pert&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I have an alternate account with Dropbox that I created long ago, and I no longer have access to the email account I used to create it. There is no way to recover it as I don't remember the information to do so. I have a dropbox subscription with this account and I urgently need to cancel it.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. &lt;STRONG&gt;It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Mon, 14 Aug 2023 16:42:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-old-email-need-to-cancel-subscription/m-p/706127#M24191</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-08-14T16:42:29Z</dc:date>
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