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    <title>topic Re: upgrade problems in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706229#M24198</link>
    <description>I believe that I upgraded via an email invite. A totally different email. I have a Google email, and the others one that I used to open the free Dropbox account</description>
    <pubDate>Mon, 14 Aug 2023 23:23:26 GMT</pubDate>
    <dc:creator>Timdaug</dc:creator>
    <dc:date>2023-08-14T23:23:26Z</dc:date>
    <item>
      <title>Upgraded my account, but the email is incorrect</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706192#M24192</link>
      <description>&lt;P&gt;I recently upgraded my plan, but inadvertently input the email address not associated with my current account. It won't allow me to link the two. How do I get credit for the upgrade with the account I already have??&lt;/P&gt;</description>
      <pubDate>Mon, 14 Aug 2023 21:14:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706192#M24192</guid>
      <dc:creator>timdaug</dc:creator>
      <dc:date>2023-08-14T21:14:37Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706198#M24193</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735866"&gt;@timdaug&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just for clarification, is the email address completely wrong, or is there a typo on it?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you upgrade via the Dropbox site or the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 14 Aug 2023 21:17:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706198#M24193</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-14T21:17:05Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706229#M24198</link>
      <description>I believe that I upgraded via an email invite. A totally different email. I have a Google email, and the others one that I used to open the free Dropbox account</description>
      <pubDate>Mon, 14 Aug 2023 23:23:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706229#M24198</guid>
      <dc:creator>Timdaug</dc:creator>
      <dc:date>2023-08-14T23:23:26Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706231#M24199</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735866"&gt;@timdaug&lt;/a&gt;, as you've replied under a different account name, this means that you have a second Dropbox account under another email.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you able to login to the other Dropbox account? If you're not sure of the email, have you tried the &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;card lookup tool&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Mon, 14 Aug 2023 23:30:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706231#M24199</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-14T23:30:58Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706239#M24200</link>
      <description>No. Sorry. I'm pretty inept, as evidenced by the stupid error. I guess I now have two accounts, as when I try to sign in to either with the other email, it says it's already in use. Have no idea about this card tool you refer to. I can try it. What do I do? And will I be able to join the accounts?</description>
      <pubDate>Mon, 14 Aug 2023 23:47:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706239#M24200</guid>
      <dc:creator>Timdaug</dc:creator>
      <dc:date>2023-08-14T23:47:19Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706258#M24201</link>
      <description>&lt;P&gt;Are you trying to sign in, or register an account? Please make sure you're not trying to create a new account when logging into the Dropbox site.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You won't be able to merge the accounts, however, using a third email address, you can swap the emails associated with the accounts.&lt;/P&gt;</description>
      <pubDate>Tue, 15 Aug 2023 00:35:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706258#M24201</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-15T00:35:51Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706262#M24203</link>
      <description>I guess I am creating the new account with the email address I used to get more Dropbox storage. Almost wishing I wouldn't have upgraded now.</description>
      <pubDate>Tue, 15 Aug 2023 01:02:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706262#M24203</guid>
      <dc:creator>Timdaug</dc:creator>
      <dc:date>2023-08-15T01:02:03Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade problems</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706377#M24215</link>
      <description>&lt;P&gt;This is quite a confusing situation, indeed,&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1735916"&gt;@Timdaug &lt;/a&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope you don't mind me jumping in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have two accounts, but only one of them is upgraded, you can share the files of the free account with the upgraded one, so they're accessible from there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And if you want your upgraded account to have the email address of the free one, what you can do is what Jay suggested.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Basically, use a third, placeholder address on the free account, to free up the email it's already using.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Then you should be able to use it for your upgraded account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope that makes sense!&lt;/P&gt;</description>
      <pubDate>Tue, 15 Aug 2023 13:24:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-my-account-but-the-email-is-incorrect/m-p/706377#M24215</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-08-15T13:24:01Z</dc:date>
    </item>
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