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    <title>topic Cancel free trial in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707523#M24359</link>
    <description>Hi wondering if anyone can possibly help as I can’t contact support, I chose a trial option for 30 days to send important files to someone, now iv come to cancel and it doesn’t register the fact iv chose the free trial but my bank does when I had to verify it was me choosing to get drop box, very weird, seems immoral to not be able to cancel, thanks in advance</description>
    <pubDate>Sun, 20 Aug 2023 11:56:10 GMT</pubDate>
    <dc:creator>R3alKrafty</dc:creator>
    <dc:date>2023-08-20T11:56:10Z</dc:date>
    <item>
      <title>Cancelling a free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699110#M23128</link>
      <description>&lt;P&gt;Hi, I was trying to cancel a free Plus trial in every ways but it was impossible on the website following the instructions. Then I sent a regular mail to the given address in time before the trial period ended. Still Dropbox is trying to take money from my card as if nothing has happened. My account says I have a basic plan, and that is okay, I don't want to have and to pay for a Plus account. It is totally impossible to get help with this. Instructions do not work, the help center doesn't give proper usable anwers. I need help with this.&lt;/P&gt;
&lt;P&gt;Thank you in advance. Éva&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jul 2023 18:11:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699110#M23128</guid>
      <dc:creator>Eva1975</dc:creator>
      <dc:date>2023-07-17T18:11:09Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelling a free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699126#M23133</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1721619"&gt;@Eva1975&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I was trying to cancel a free Plus trial in every ways but it was impossible on the website following the instructions.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The instructions are fine but it depends on how you initiated the trial in the first place. Did sign up for the trial through the Dropbox website, or though the mobile app?&lt;/P&gt;</description>
      <pubDate>Sun, 16 Jul 2023 12:40:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699126#M23133</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-07-16T12:40:15Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelling a free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699263#M23149</link>
      <description>&lt;P&gt;I signed up through the website. The insrtuctions said for the website that I can manage my plan in the settings but there it said that I have a basic plan and there was no button to manage anything.&amp;nbsp; I have sent a registered letter finally through regular mail to cancel the free trial.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jul 2023 09:25:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699263#M23149</guid>
      <dc:creator>Eva1975</dc:creator>
      <dc:date>2023-07-17T09:25:05Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelling a free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699354#M23187</link>
      <description>&lt;P&gt;Hi Éva! Hope you're doing great.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're seeing a free Basic plan &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;here&lt;/A&gt;, can you please double check whether you have a second email address that could be linked to the Dropbox account that was upgraded?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, if you've received charges from Dropbox in your bank statement, please check if there's a 12-digit transaction ID there, as well. In case there is, you can insert it &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;here&lt;/A&gt; to find more details about the account in question.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let me know what you find!&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jul 2023 18:22:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/699354#M23187</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-17T18:22:03Z</dc:date>
    </item>
    <item>
      <title>Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707523#M24359</link>
      <description>Hi wondering if anyone can possibly help as I can’t contact support, I chose a trial option for 30 days to send important files to someone, now iv come to cancel and it doesn’t register the fact iv chose the free trial but my bank does when I had to verify it was me choosing to get drop box, very weird, seems immoral to not be able to cancel, thanks in advance</description>
      <pubDate>Sun, 20 Aug 2023 11:56:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707523#M24359</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2023-08-20T11:56:10Z</dc:date>
    </item>
    <item>
      <title>Cancelling a probe-abo</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707524#M24361</link>
      <description>&lt;P&gt;his is the third time I've received a message that my Business trial subscription is about to expire, with a request to order a continuation. However, I can't find a trial subscription that runs for me anywhere. I know that dropbox automatically charges for a continuation if not cancelled. what else can i do, i want to stay with basic&lt;/P&gt;</description>
      <pubDate>Sun, 20 Aug 2023 13:06:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707524#M24361</guid>
      <dc:creator>bif</dc:creator>
      <dc:date>2023-08-20T13:06:29Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707726#M24360</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1737160"&gt;@bif&lt;/a&gt;&amp;nbsp;&amp;amp; &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1737533"&gt;@R3alKrafty &lt;/a&gt;,&amp;nbsp;I'd be happy to help with this!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As a first step, can you please let me know what your &lt;A href="https://www.dropbox.com/account/plan" target="_blank" rel="noopener"&gt;account's plan tab&lt;/A&gt; is showing?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, did you start your trial directly through Dropbox, or within Apple/Google Store? Is it possible that you have two Dropbox accounts, by any chance?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 21 Aug 2023 11:46:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707726#M24360</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-21T11:46:35Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707824#M24372</link>
      <description>Hi it says I’m basic with zero option to cancel anything, I only have 1 Dropbox but I had to verify and confirm with a check on my bank for the subscription, it’s very weird, was all done online</description>
      <pubDate>Mon, 21 Aug 2023 14:31:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/707824#M24372</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2023-08-21T14:31:26Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708160#M24414</link>
      <description>&lt;P&gt;Hi @R3alKrafty, do you happen to have any transactions or proof of the trial starting?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm asking, because we can switch to email, so you can then provide me that, in order to possibly locate the account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Aug 2023 13:51:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708160#M24414</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-22T13:51:13Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708168#M24416</link>
      <description>I have notification proof from my bank if that helps?</description>
      <pubDate>Tue, 22 Aug 2023 14:04:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708168#M24416</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2023-08-22T14:04:46Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708177#M24421</link>
      <description>&lt;P&gt;I just sent you the email &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1737533"&gt;@R3alKrafty &lt;/a&gt;, I'll see you there!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Aug 2023 14:16:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708177#M24421</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-22T14:16:37Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708373#M24441</link>
      <description>Many thanks received and replied</description>
      <pubDate>Tue, 22 Aug 2023 22:32:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/708373#M24441</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2023-08-22T22:32:07Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750334#M28873</link>
      <description>&lt;P&gt;Was this resolved? Having the same issue now. Dropbox clearly is not much help on their forums. Put in a support ticket myself but I'm wondering if that will even work or if I should just take this up with my bank directly?&lt;/P&gt;</description>
      <pubDate>Sat, 10 Feb 2024 03:08:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750334#M28873</guid>
      <dc:creator>ronanp</dc:creator>
      <dc:date>2024-02-10T03:08:37Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750335#M28874</link>
      <description>Hi yes it was resolved by their team when they emailed me directly, I responded to their questions and all was resolved, if this fails with you then u would advise going through your bank</description>
      <pubDate>Sat, 10 Feb 2024 03:13:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750335#M28874</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2024-02-10T03:13:36Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750336#M28875</link>
      <description>&lt;P&gt;Alright thanks!&lt;/P&gt;</description>
      <pubDate>Sat, 10 Feb 2024 03:20:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750336#M28875</guid>
      <dc:creator>ronanp</dc:creator>
      <dc:date>2024-02-10T03:20:47Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750337#M28876</link>
      <description>No worries, hold tight someone should be in touch with you real soon, hope you get it sorted, pls lemme know</description>
      <pubDate>Sat, 10 Feb 2024 03:59:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750337#M28876</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2024-02-10T03:59:24Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750766#M28910</link>
      <description>&lt;P&gt;They were able to sort it out and cancel the trial for me. Thanks for the help!&lt;/P&gt;</description>
      <pubDate>Tue, 13 Feb 2024 01:35:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750766#M28910</guid>
      <dc:creator>ronanp</dc:creator>
      <dc:date>2024-02-13T01:35:20Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750769#M28913</link>
      <description>Great news, glad to help, yw, take care</description>
      <pubDate>Tue, 13 Feb 2024 01:57:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/750769#M28913</guid>
      <dc:creator>R3alKrafty</dc:creator>
      <dc:date>2024-02-13T01:57:02Z</dc:date>
    </item>
    <item>
      <title>How do I cancel your free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/753794#M29205</link>
      <description>How do I cancel my free trial I do not like your platform your platform is garbage how can I cancel it before the expiration date</description>
      <pubDate>Wed, 28 Feb 2024 13:21:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/753794#M29205</guid>
      <dc:creator>Michael Monroe</dc:creator>
      <dc:date>2024-02-28T13:21:35Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel your free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/753795#M29206</link>
      <description>I'm not a new member I want to cancel your free trial before the expiration date</description>
      <pubDate>Wed, 28 Feb 2024 13:21:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-free-trial/m-p/753795#M29206</guid>
      <dc:creator>Michael Monroe</dc:creator>
      <dc:date>2024-02-28T13:21:48Z</dc:date>
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