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    <title>topic Re: trying to upgrade - just get error message in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708181#M24422</link>
    <description>It isn’t even letting me get that far on the process to choose a different payment.</description>
    <pubDate>Tue, 22 Aug 2023 14:16:38 GMT</pubDate>
    <dc:creator>mrsriddell</dc:creator>
    <dc:date>2023-08-22T14:16:38Z</dc:date>
    <item>
      <title>Having issues when trying to upgrade. Getting an error that something went wrong.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/703408#M23949</link>
      <description>&lt;P&gt;Says I need to upgrade, when I click on recommended programme, the payments page says something went wrong contact a support assistant&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 20:22:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/703408#M23949</guid>
      <dc:creator>Madjock26</dc:creator>
      <dc:date>2023-08-07T20:22:56Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade a full space account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/703427#M23950</link>
      <description>&lt;P&gt;Thanks for posting on the Community, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1176100"&gt;@Madjock26&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you receiving the same error on multiple web browsers?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If yes, feel free to send me a screenshot of it.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd like to have a look.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Aug 2023 13:11:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/703427#M23950</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-08-02T13:11:54Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade a full space account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/704625#M24068</link>
      <description>I have one laptop on Chrome, another on Bing and my phone on Safari. I get the same error message on them all&lt;BR /&gt;&lt;BR /&gt;stated.&lt;BR /&gt;&lt;BR /&gt;Screenshot (59).png</description>
      <pubDate>Mon, 07 Aug 2023 18:55:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/704625#M24068</guid>
      <dc:creator>Madjock26</dc:creator>
      <dc:date>2023-08-07T18:55:44Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade a full space account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/704647#M24074</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1176100"&gt;@Madjock26&lt;/a&gt;, sorry to jump in here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep in mind that your screenshot wasn't attached. Can you try again, by clicking the camera-like icon and then trying to attach your file?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you use a plan in the past, or at the moment? What do you see when visiting your account's &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan page&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 07 Aug 2023 20:25:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/704647#M24074</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-07T20:25:15Z</dc:date>
    </item>
    <item>
      <title>trying to upgrade - just get error message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708138#M24419</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mrsriddell_0-1692709817854.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/39994iC584389B38835487/image-size/medium?v=v2&amp;amp;px=400" role="button" title="mrsriddell_0-1692709817854.png" alt="mrsriddell_0-1692709817854.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Aug 2023 13:15:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708138#M24419</guid>
      <dc:creator>mrsriddell</dc:creator>
      <dc:date>2023-08-22T13:15:38Z</dc:date>
    </item>
    <item>
      <title>Re: trying to upgrade - just get error message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708173#M24420</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738155"&gt;@mrsriddell&lt;/a&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;May I ask if you've tried an alternative payment method to upgrade your account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, have you tried to upgrade using a different browser or a private browsing window?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&lt;/P&gt;</description>
      <pubDate>Tue, 22 Aug 2023 14:11:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708173#M24420</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-22T14:11:39Z</dc:date>
    </item>
    <item>
      <title>Re: trying to upgrade - just get error message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708181#M24422</link>
      <description>It isn’t even letting me get that far on the process to choose a different payment.</description>
      <pubDate>Tue, 22 Aug 2023 14:16:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708181#M24422</guid>
      <dc:creator>mrsriddell</dc:creator>
      <dc:date>2023-08-22T14:16:38Z</dc:date>
    </item>
    <item>
      <title>Re: trying to upgrade - just get error message</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708194#M24426</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738155"&gt;@mrsriddell&lt;/a&gt;, have you tried a different browser too, as suggested above?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you use a plan before that, by any chance?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Aug 2023 14:42:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Having-issues-when-trying-to-upgrade-Getting-an-error-that/m-p/708194#M24426</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-22T14:42:41Z</dc:date>
    </item>
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