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    <title>topic Re: I have the Basic free plan, but was charged $21.31 in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-the-Basic-free-plan-but-was-charged-21-31/m-p/708620#M24477</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738546"&gt;@almyers84&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
    <pubDate>Wed, 23 Aug 2023 18:54:18 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-08-23T18:54:18Z</dc:date>
    <item>
      <title>I have the Basic free plan, but was charged $21.31</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-the-Basic-free-plan-but-was-charged-21-31/m-p/708609#M24476</link>
      <description>&lt;P&gt;Hello, I have the basic FREE plan, but I'm being charged anyway?! This is ridiculous!! screenshots below..&amp;nbsp;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropbox basic subsctiption.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40042i2CD7963092AAD743/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropbox basic subsctiption.png" alt="dropbox basic subsctiption.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="austin bank - dropbox - 21.31.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40041iA1CE8FDBDA03E5E6/image-size/large?v=v2&amp;amp;px=999" role="button" title="austin bank - dropbox - 21.31.png" alt="austin bank - dropbox - 21.31.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;and not to mention there's no way to actually speak with anyone to let them know they're robbing me of money that I NEVER agreed to..&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Aug 2023 18:53:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-the-Basic-free-plan-but-was-charged-21-31/m-p/708609#M24476</guid>
      <dc:creator>almyers84</dc:creator>
      <dc:date>2023-08-23T18:53:17Z</dc:date>
    </item>
    <item>
      <title>Re: I have the Basic free plan, but was charged $21.31</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-the-Basic-free-plan-but-was-charged-21-31/m-p/708620#M24477</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738546"&gt;@almyers84&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
      <pubDate>Wed, 23 Aug 2023 18:54:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-the-Basic-free-plan-but-was-charged-21-31/m-p/708620#M24477</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-23T18:54:18Z</dc:date>
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