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    <title>topic Re: Multiple accounts? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709195#M24523</link>
    <description>My checking account</description>
    <pubDate>Fri, 25 Aug 2023 13:22:04 GMT</pubDate>
    <dc:creator>Callard1</dc:creator>
    <dc:date>2023-08-25T13:22:04Z</dc:date>
    <item>
      <title>Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/708987#M24504</link>
      <description>&lt;P&gt;My account tells me I have a free basic account, yet I’m charged monthly by Dropbox. How do I resolve this?&lt;/P&gt;</description>
      <pubDate>Thu, 24 Aug 2023 22:37:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/708987#M24504</guid>
      <dc:creator>Callard1</dc:creator>
      <dc:date>2023-08-24T22:37:15Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709008#M24506</link>
      <description>&lt;DIV style="overflow:auto;"&gt;
 &lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738882"&gt;@Callard1&lt;/a&gt;&lt;/SPAN&gt;, thanks for using Dropbox and welcome to our Community!&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
 &lt;P&gt;It sounds like you're looking at a Dropbox Basic account. Do you happen to have another Dropbox account associated with a different email address of yours?&lt;/P&gt;
 &lt;P&gt;&amp;nbsp;&lt;/P&gt;
 &lt;P&gt;Also, how did you upgrade in the first place? Was it through our website directly or via the app store on a mobile device perhaps?&lt;/P&gt;
 &lt;P&gt;&amp;nbsp;&lt;/P&gt;
 &lt;P&gt;Keep me posted!&lt;/P&gt;
&lt;/DIV&gt;</description>
      <pubDate>Thu, 24 Aug 2023 22:37:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709008#M24506</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-08-24T22:37:27Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709050#M24508</link>
      <description>It would have been so long ago I don’t remember how I switched to a paid version or what email was used. I just know that neither of my main emails are associated with the paid account. It’s possible it’s linked to an email I no longer use.</description>
      <pubDate>Fri, 25 Aug 2023 02:33:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709050#M24508</guid>
      <dc:creator>Callard1</dc:creator>
      <dc:date>2023-08-25T02:33:09Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709186#M24521</link>
      <description>&lt;P&gt;Are you getting charged directly on your credit card or through Apple iTunes/Google Play, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738882"&gt;@Callard1&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;</description>
      <pubDate>Fri, 25 Aug 2023 13:04:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709186#M24521</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-08-25T13:04:40Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709195#M24523</link>
      <description>My checking account</description>
      <pubDate>Fri, 25 Aug 2023 13:22:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709195#M24523</guid>
      <dc:creator>Callard1</dc:creator>
      <dc:date>2023-08-25T13:22:04Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709203#M24524</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738882"&gt;@Callard1&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you by any chance tried using our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self served look up tool&lt;/A&gt; to identify the email address that's associated with the charges in question?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That should let you know more in regards to the account behind it, so you can then maybe access the account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 25 Aug 2023 13:32:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709203#M24524</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-25T13:32:13Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709214#M24526</link>
      <description>I tried, but it won’t complete the search; I just keep getting the message, “Please enter the expiration date and last 4 digits of the billed credit card” despite having input the info.</description>
      <pubDate>Fri, 25 Aug 2023 14:06:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709214#M24526</guid>
      <dc:creator>Callard1</dc:creator>
      <dc:date>2023-08-25T14:06:39Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709323#M24528</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738882"&gt;@Callard1&lt;/a&gt;, in this case can I send you an email in order for us to have a closer look together?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 25 Aug 2023 17:03:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709323#M24528</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-08-25T17:03:37Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709409#M24534</link>
      <description>Yes, please</description>
      <pubDate>Fri, 25 Aug 2023 20:53:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709409#M24534</guid>
      <dc:creator>Callard1</dc:creator>
      <dc:date>2023-08-25T20:53:13Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709457#M24542</link>
      <description>&lt;P&gt;Thanks for the cooperation &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1738882"&gt;@Callard1&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Whenever you get the chance, please have a look at your inbox and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Sat, 26 Aug 2023 00:52:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-accounts/m-p/709457#M24542</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-08-26T00:52:00Z</dc:date>
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