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    <title>topic Charged for a 30 day free trial in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charged-for-a-30-day-free-trial/m-p/713243#M25029</link>
    <description>&lt;P&gt;Hello, I had upgraded my account to dropbox plus using a 30 day free trial link. It took me to a transaction page to confirm the bank transaction etc, which I had thought was weird since it was a 30 day free trial. I had then later found out that I had been charged £9.99 even though I used the 30 day free trial &amp;nbsp;link on the app! &amp;nbsp;I tried to refund and cancelled the subscription using apple refunds and it stated that dropbox was not eligible for a refund. I can't even speak to a live person about this issue. Is there anyone that can help? I feel like I've been robbed off my money &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
    <pubDate>Tue, 12 Sep 2023 22:53:25 GMT</pubDate>
    <dc:creator>missK0218</dc:creator>
    <dc:date>2023-09-12T22:53:25Z</dc:date>
    <item>
      <title>Charged for a 30 day free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charged-for-a-30-day-free-trial/m-p/713243#M25029</link>
      <description>&lt;P&gt;Hello, I had upgraded my account to dropbox plus using a 30 day free trial link. It took me to a transaction page to confirm the bank transaction etc, which I had thought was weird since it was a 30 day free trial. I had then later found out that I had been charged £9.99 even though I used the 30 day free trial &amp;nbsp;link on the app! &amp;nbsp;I tried to refund and cancelled the subscription using apple refunds and it stated that dropbox was not eligible for a refund. I can't even speak to a live person about this issue. Is there anyone that can help? I feel like I've been robbed off my money &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 12 Sep 2023 22:53:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charged-for-a-30-day-free-trial/m-p/713243#M25029</guid>
      <dc:creator>missK0218</dc:creator>
      <dc:date>2023-09-12T22:53:25Z</dc:date>
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    <item>
      <title>Re: Charged for a 30 day free trial</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charged-for-a-30-day-free-trial/m-p/713256#M25032</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1744837"&gt;@missK0218 &lt;/a&gt;,&amp;nbsp;thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As it sounds like you upgraded via the Dropbox mobile app on iOS, you'd need to &lt;A href="https://help.dropbox.com/plans/refund" target="_blank" rel="noopener"&gt;request the refund&lt;/A&gt; from Apple, as they would handle it directly.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We wouldn't be able to assist with any purchases on the iTunes store.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have any further queries, feel free to message back.&lt;/P&gt;</description>
      <pubDate>Fri, 22 Sep 2023 14:35:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charged-for-a-30-day-free-trial/m-p/713256#M25032</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-22T14:35:06Z</dc:date>
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