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    <title>topic Re: account hasn't been upgraded after payment in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713399#M25041</link>
    <description>&lt;P&gt;It was upgraded through dropbox.com. As far as I can figure I have one account with one emailaddress.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 13 Sep 2023 14:55:52 GMT</pubDate>
    <dc:creator>iebele</dc:creator>
    <dc:date>2023-09-13T14:55:52Z</dc:date>
    <item>
      <title>account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713377#M25038</link>
      <description>&lt;P&gt;Hi there,&lt;/P&gt;
&lt;P&gt;Yesterday I bought an upgrade to 2T but the upgrade still hasn't been effectuated. How long does that usually last?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 14:45:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713377#M25038</guid>
      <dc:creator>iebele</dc:creator>
      <dc:date>2023-09-13T14:45:37Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713394#M25039</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745033"&gt;@iebele&lt;/a&gt;&lt;/SPAN&gt;, and thanks for posting here!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have any other Dropbox accounts (under a different email address) that may have been upgraded instead?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Was the Dropbox account upgraded via &lt;A href="https://www.dropbox.com" target="_blank"&gt;www.dropbox.com&lt;/A&gt; or the App Store/Play Store?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 14:44:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713394#M25039</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-09-13T14:44:16Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713399#M25041</link>
      <description>&lt;P&gt;It was upgraded through dropbox.com. As far as I can figure I have one account with one emailaddress.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 14:55:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713399#M25041</guid>
      <dc:creator>iebele</dc:creator>
      <dc:date>2023-09-13T14:55:52Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713430#M25047</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745033"&gt;@iebele&lt;/a&gt;&lt;/SPAN&gt;, if you look up the payment here, does it bring up the account you're currently logged into, which is still a free account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, can we send you an email, so we can look into this internally?&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 16:19:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713430#M25047</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-13T16:19:28Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713586#M25060</link>
      <description>&lt;P&gt;Hi Hannah, yes please email me.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 06:18:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713586#M25060</guid>
      <dc:creator>iebele</dc:creator>
      <dc:date>2023-09-14T06:18:21Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713587#M25061</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I checked my other emailadress but the upgrade doesn't show there either.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 06:19:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713587#M25061</guid>
      <dc:creator>iebele</dc:creator>
      <dc:date>2023-09-14T06:19:15Z</dc:date>
    </item>
    <item>
      <title>Re: account hasn't been upgraded after payment</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713592#M25062</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745033"&gt;@iebele&lt;/a&gt;&lt;/SPAN&gt; - sorry to jump in here, but I just followed up via email.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Whenever you get the chance, please have a look at your inbox and we'll take it from there.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 06:36:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/account-hasn-t-been-upgraded-after-payment/m-p/713592#M25062</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-09-14T06:36:02Z</dc:date>
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