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    <title>topic Re: No plan access after verified receipts in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713664#M25073</link>
    <description>How come my replies on here aren't showing up?</description>
    <pubDate>Thu, 14 Sep 2023 12:01:18 GMT</pubDate>
    <dc:creator>JDVBS75</dc:creator>
    <dc:date>2023-09-14T12:01:18Z</dc:date>
    <item>
      <title>No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713420#M25045</link>
      <description>&lt;P&gt;I'm not waiting around another minute for you people. You will not email me you will call me at the number you have associated with my account that IM LITREWLLY SITTING ON that youbhave had synced to your servers for a year now but randomly you downgraded my account and no.have no history of it ever existing.&lt;BR /&gt;&lt;BR /&gt;no I do not have a other email it was purchased for as I have ONE play account and ONE email&lt;BR /&gt;&lt;BR /&gt;A d ots pretty grimey not allowing live chat assistance for someone who has paid ofr it but not needed kt until you downgrade their account. Good job guys&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 16:24:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713420#M25045</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-13T16:24:07Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713434#M25048</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745079"&gt;@JDVBS75&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out and sorry to hear you're having trouble.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just wanted to let you know that live support is currently available to our paid users and particularly phone support is available only to Dropbox Business admins.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, we do not have user phone numbers stored anywhere, but let's see what we can find out about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you clarify what the issue is, please? If I understand correctly, you've paid for a subscription, but never received the space? Is that right?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you reached out to our support team about this perhaps? If so, please give me the ticket number for your communication as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks in advance.&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 16:30:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713434#M25048</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-13T16:30:15Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713654#M25069</link>
      <description>And Hannah as it sits I have e been paying for Dropbox for over a year now, so I'm unsure as to why I don't have access to it? Oh that's right because your system refuses to accept it for.some reason. I've given you guys the receipt from Google play, Transcripts of chat with google.live support confirming the purchase and subscription being active on their end...&lt;BR /&gt;But you guys still day other wise and and now demand personal information unnecessary to figuring this out</description>
      <pubDate>Thu, 14 Sep 2023 11:36:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713654#M25069</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-14T11:36:10Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713660#M25072</link>
      <description>&lt;A href="https://www.dropbox.com/support/ticket/22654490" target="_blank"&gt;https://www.dropbox.com/support/ticket/22654490&lt;/A&gt; there's the support ticket</description>
      <pubDate>Thu, 14 Sep 2023 11:55:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713660#M25072</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-14T11:55:32Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713664#M25073</link>
      <description>How come my replies on here aren't showing up?</description>
      <pubDate>Thu, 14 Sep 2023 12:01:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713664#M25073</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-14T12:01:18Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713702#M25076</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745079"&gt;@JDVBS75&lt;/a&gt;&lt;/SPAN&gt;, thanks for the additional info, I just replied to your ticket, so please get back to me with the requested info and we'll make sure to sort this out.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 13:48:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713702#M25076</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-14T13:48:00Z</dc:date>
    </item>
    <item>
      <title>Re: No plan access after verified receipts</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713954#M25096</link>
      <description>What is taking so long for you guys to confirm my subscription I gave you the proof YESTERDAY and answered your immediately upon you contacting em thst why I want a GD phone call. I WANT WHAT IN.ACTUSLLY OAYING FOR</description>
      <pubDate>Fri, 15 Sep 2023 13:12:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/713954#M25096</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-15T13:12:58Z</dc:date>
    </item>
    <item>
      <title>THATS IT IM SICK OF THIS SUPPORT I NEED MANAGEMENT NOW</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714039#M25114</link>
      <description>&lt;P&gt;SO If anyone has bee following my issues this week. it has taken a new turn! Yall sent it ot the advanced support team to confirm that i made the purchase....well they confirmed it .....and then decided without consulting me at all to reverse the charges back to my card..... on a friday expected to wait 5-7 business days..... I NEVER TOLD YOU GUYS TO DO THIS ALL WE NEEDED TO do was confirrm that i had made a payment for my plus subscription and for you guys to manually re-activate it on my account then go about our days and lives normally. SOMEONE NEEDS TO GET ON LIVE SUPPORT WITH ME NOW BEFORE IT becomes&amp;nbsp; your headaches and wallets being affected.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 22:39:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714039#M25114</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-15T22:39:23Z</dc:date>
    </item>
    <item>
      <title>Re: THATS IT IM SICK OF THIS SUPPORT I NEED MANAGEMENT NOW</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714040#M25115</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745079"&gt;@JDVBS75&lt;/a&gt;&lt;/SPAN&gt;, thanks for your message.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I can see that you've replied to the support ticket on the system regarding this matter and that team will be looking into this further.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've also prioritized the ticket to expedite matters on your behalf.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 23:02:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714040#M25115</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-15T23:02:41Z</dc:date>
    </item>
    <item>
      <title>Re: THATS IT IM SICK OF THIS SUPPORT I NEED MANAGEMENT NOW</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714041#M25116</link>
      <description>&lt;P&gt;THE TEAM NEEDS TO GET AHOLD OF ME LIVE TONIGHT THATS IT&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 23:05:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714041#M25116</guid>
      <dc:creator>JDVBS75</dc:creator>
      <dc:date>2023-09-15T23:05:10Z</dc:date>
    </item>
    <item>
      <title>Re: THATS IT IM SICK OF THIS SUPPORT I NEED MANAGEMENT NOW</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714690#M25205</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1745079"&gt;@JDVBS75&lt;/a&gt;&lt;/SPAN&gt;, we can see that our team has reached out to you, so let us know if you need further assistance.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Sep 2023 11:53:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/No-plan-access-after-verified-receipts/m-p/714690#M25205</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-09-19T11:53:05Z</dc:date>
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