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    <title>topic Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715298#M25259</link>
    <description>Have tried to write mail 5 times but no answer. It says answer in 24 hours. The first I wrote is over a week old. Nobody answers at Dropbox. Sorry for my bad English, I'm from Sweden.</description>
    <pubDate>Thu, 21 Sep 2023 09:42:48 GMT</pubDate>
    <dc:creator>Shira2</dc:creator>
    <dc:date>2023-09-21T09:42:48Z</dc:date>
    <item>
      <title>I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713220#M25024</link>
      <description>&lt;P&gt;I had basic for years and suddenly my credit card was charged for an upgrade i did not request. There is no human to ask who did this and why?&lt;/P&gt;</description>
      <pubDate>Tue, 12 Sep 2023 21:12:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713220#M25024</guid>
      <dc:creator>rramlall</dc:creator>
      <dc:date>2023-09-12T21:12:23Z</dc:date>
    </item>
    <item>
      <title>Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713227#M25025</link>
      <description>&lt;P&gt;Did you give Dropbox your card details? If so then you've probably set up a trial and not cancelled it.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you didn't your card has been scammed and you need to contact your card company.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 12 Sep 2023 21:33:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713227#M25025</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-09-12T21:33:28Z</dc:date>
    </item>
    <item>
      <title>Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713523#M25055</link>
      <description>&lt;P&gt;how do get hold of someone live?&lt;/P&gt;</description>
      <pubDate>Wed, 13 Sep 2023 22:45:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713523#M25055</guid>
      <dc:creator>rramlall</dc:creator>
      <dc:date>2023-09-13T22:45:16Z</dc:date>
    </item>
    <item>
      <title>Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713544#M25057</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1744819"&gt;@rramlall&lt;/a&gt;&lt;/SPAN&gt;, as this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;/P&gt;</description>
      <pubDate>Thu, 14 Sep 2023 00:15:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/713544#M25057</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-09-14T00:15:49Z</dc:date>
    </item>
    <item>
      <title>Avslut och återbetalning</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715297#M25261</link>
      <description>Hi!&lt;BR /&gt;Does anyone know why Dropbox doesn't answer when it comes to that I want my money back because I don't want have a account?</description>
      <pubDate>Thu, 21 Sep 2023 09:33:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715297#M25261</guid>
      <dc:creator>Shira2</dc:creator>
      <dc:date>2023-09-21T09:33:39Z</dc:date>
    </item>
    <item>
      <title>Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715298#M25259</link>
      <description>Have tried to write mail 5 times but no answer. It says answer in 24 hours. The first I wrote is over a week old. Nobody answers at Dropbox. Sorry for my bad English, I'm from Sweden.</description>
      <pubDate>Thu, 21 Sep 2023 09:42:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715298#M25259</guid>
      <dc:creator>Shira2</dc:creator>
      <dc:date>2023-09-21T09:42:48Z</dc:date>
    </item>
    <item>
      <title>Re: I had basic for years and suddenly my credit card was charged for an upgrade i did not request.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715300#M25260</link>
      <description>Same here and now nobody is answering!</description>
      <pubDate>Thu, 21 Sep 2023 09:49:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715300#M25260</guid>
      <dc:creator>Shira2</dc:creator>
      <dc:date>2023-09-21T09:49:16Z</dc:date>
    </item>
    <item>
      <title>Re: Avslut och återbetalning</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715301#M25262</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1747747"&gt;@Shira2&lt;/a&gt;, sorry to hear about that!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have a ticket number reference, from your communication with our Support, in order for me to have a closer look into this?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 Sep 2023 10:18:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715301#M25262</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-09-21T10:18:59Z</dc:date>
    </item>
    <item>
      <title>Re: Avslut och återbetalning</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715308#M25263</link>
      <description>No I have no ticket number reference, that's what came up in Swedish. I don't even know what that is. And how can I have anything? When I write to you in the app it says that it's a mail and that you should answer in 24 -48 hours. And when I write what I want have help with it is a blue box where it says send. I don't get any numbers or anything else that proves that I send something. Just that you will answer in 24 - 48 hours. I send the first one 20240910....</description>
      <pubDate>Thu, 21 Sep 2023 10:34:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715308#M25263</guid>
      <dc:creator>Shira2</dc:creator>
      <dc:date>2023-09-21T10:34:33Z</dc:date>
    </item>
    <item>
      <title>Re: Avslut och återbetalning</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715309#M25264</link>
      <description>Strange, I can't even answer you..&lt;BR /&gt;</description>
      <pubDate>Thu, 21 Sep 2023 10:36:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715309#M25264</guid>
      <dc:creator>Shira2</dc:creator>
      <dc:date>2023-09-21T10:36:59Z</dc:date>
    </item>
    <item>
      <title>Re: Avslut och återbetalning</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715340#M25266</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1747747"&gt;@Shira2&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;When I write to you in the app it says that it's a mail and that you should answer in 24 -48 hours.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You need to contact Support directly, not through the app.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in. Once you've filled out the information and submitted it, reply back here with your ticket number.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Thu, 21 Sep 2023 12:09:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-had-basic-for-years-and-suddenly-my-credit-card-was-charged/m-p/715340#M25266</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-09-21T12:09:52Z</dc:date>
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