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    <title>topic Re: Two payments in one month! in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Two-payments-in-one-month-How-can-I-get-a-refund/m-p/718635#M25717</link>
    <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1751870"&gt;@Grandma6&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you by any chance tried to use our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self served look up tool&lt;/A&gt; to identify the email addresses that are associated with the charges?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did and don't recognize the charges and need further assistance with cancelling, you can contact our support team through &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window without logging into any Dropbox account and fill in all the relevant details.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do that and get a ticket from our system, feel free to share its number here with us so that we can look it up too.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
    <pubDate>Wed, 04 Oct 2023 10:30:16 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-10-04T10:30:16Z</dc:date>
    <item>
      <title>Two payments in one month. How can I get a refund?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Two-payments-in-one-month-How-can-I-get-a-refund/m-p/718611#M25714</link>
      <description>&lt;P&gt;For some unknown reason I have had two payments taken from my account one 7th September and one 8th September. Can you please check and refund one if my payments. Thank uou&lt;/P&gt;</description>
      <pubDate>Wed, 04 Oct 2023 10:30:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Two-payments-in-one-month-How-can-I-get-a-refund/m-p/718611#M25714</guid>
      <dc:creator>Grandma6</dc:creator>
      <dc:date>2023-10-04T10:30:10Z</dc:date>
    </item>
    <item>
      <title>Re: Two payments in one month!</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Two-payments-in-one-month-How-can-I-get-a-refund/m-p/718635#M25717</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1751870"&gt;@Grandma6&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you by any chance tried to use our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self served look up tool&lt;/A&gt; to identify the email addresses that are associated with the charges?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did and don't recognize the charges and need further assistance with cancelling, you can contact our support team through &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window without logging into any Dropbox account and fill in all the relevant details.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do that and get a ticket from our system, feel free to share its number here with us so that we can look it up too.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
      <pubDate>Wed, 04 Oct 2023 10:30:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Two-payments-in-one-month-How-can-I-get-a-refund/m-p/718635#M25717</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-04T10:30:16Z</dc:date>
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