<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Cancelling a past subscription without access to account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-past-subscription-without-access-to-account/m-p/720361#M25879</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756053"&gt;@NetballACT&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I am just trying to see how I can cancel a past subscription without any access to the account.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
    <pubDate>Wed, 11 Oct 2023 01:49:16 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-10-11T01:49:16Z</dc:date>
    <item>
      <title>Cancelling a past subscription without access to account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-past-subscription-without-access-to-account/m-p/720359#M25878</link>
      <description>&lt;P&gt;Hi,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I am just trying to see how I can cancel a past subscription without any access to the account.&amp;nbsp; We are a sporting organisation and have noticed that there are two dropbox accounts that we have no idea the log in details for.&amp;nbsp; It seems that the person who set up the orignal accounts left the organisation without providing any details on access to the accounts.&amp;nbsp; We are being charged every month (twice) $18.69 on our company credit card but we don't have access to these account and would just like to stop the payments and create a new account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is this possible?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would appreciate if someone could contact me on the matter.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Kind regards,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Elsi &lt;EM&gt;[personal information removed per the &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/td-p/325896" target="_blank" rel="noopener"&gt;Community's Guidelines&lt;/A&gt;]&lt;/EM&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 11 Oct 2023 06:05:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-past-subscription-without-access-to-account/m-p/720359#M25878</guid>
      <dc:creator>NetballACT</dc:creator>
      <dc:date>2023-10-11T06:05:10Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelling a past subscription without access to account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-past-subscription-without-access-to-account/m-p/720361#M25879</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756053"&gt;@NetballACT&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I am just trying to see how I can cancel a past subscription without any access to the account.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Wed, 11 Oct 2023 01:49:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelling-a-past-subscription-without-access-to-account/m-p/720361#M25879</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-10-11T01:49:16Z</dc:date>
    </item>
  </channel>
</rss>

