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    <title>topic Re: Trying to get ahold of a person at Dropbox is a joke in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723246#M26214</link>
    <description>&lt;P&gt;&amp;nbsp;Ticket # 22823160&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 20 Oct 2023 20:11:28 GMT</pubDate>
    <dc:creator>another customer</dc:creator>
    <dc:date>2023-10-20T20:11:28Z</dc:date>
    <item>
      <title>I'm being charged for Dropbox and want a refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723205#M26212</link>
      <description>&lt;P&gt;I closed my account however Dropbox continues to bill me constantly for $11.99 a month.&amp;nbsp; I have tried and tried to get in touch with them to end our relationship and the money I "don't" have presently to waste on this company.&amp;nbsp; I emptied all my data out months ago to Google Drive and this is getting old.&amp;nbsp; I wish the billing to stop immediately as well as if Dropbox can provide me with at least a refund for my time and trouble.&amp;nbsp; I am on a fixed income and this keeps messing me up.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I would really appreciate some help.&amp;nbsp; I have spent hours trying to get this settled.&amp;nbsp; Thank you for your prompt attention to this matter.&amp;nbsp; By the way I had to open an account with twitter just to do this.&amp;nbsp; Please have someone email me back at [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Oct 2023 19:41:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723205#M26212</guid>
      <dc:creator>another customer</dc:creator>
      <dc:date>2023-10-20T19:41:57Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to get ahold of a person at Dropbox is a joke</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723228#M26213</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1759072"&gt;@another customer&lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you closed your account, then there shouldn't be any additional payments being taken out from your bank.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.&lt;/P&gt;</description>
      <pubDate>Fri, 20 Oct 2023 19:44:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723228#M26213</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-20T19:44:14Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to get ahold of a person at Dropbox is a joke</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723246#M26214</link>
      <description>&lt;P&gt;&amp;nbsp;Ticket # 22823160&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Oct 2023 20:11:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723246#M26214</guid>
      <dc:creator>another customer</dc:creator>
      <dc:date>2023-10-20T20:11:28Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to get ahold of a person at Dropbox is a joke</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723256#M26215</link>
      <description>&lt;P&gt;Thanks for the ticket ID, I've gone ahead an prioritized it to expedite matters on your behalf.&lt;/P&gt;</description>
      <pubDate>Fri, 20 Oct 2023 20:36:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723256#M26215</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-20T20:36:44Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to get ahold of a person at Dropbox is a joke</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723267#M26216</link>
      <description>&lt;P&gt;Thank you very much.&amp;nbsp; It is appreciated.&amp;nbsp; Hopefully with you expediting matters we can clear this up.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Bonnie&lt;/P&gt;</description>
      <pubDate>Fri, 20 Oct 2023 21:17:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-being-charged-for-Dropbox-and-want-a-refund/m-p/723267#M26216</guid>
      <dc:creator>another customer</dc:creator>
      <dc:date>2023-10-20T21:17:25Z</dc:date>
    </item>
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