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    <title>topic Re: Subscription not working in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723320#M26219</link>
    <description>&lt;P&gt;I have the same problem. When I try to make a payment, an empty window pops up to verify my payment, but it never moves forward. The same is on more browsers. The useless chatbot keep bringing me back, that for support I need a subscription - which I cannot do without support.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How can I upgrade my subscription?&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-10-21 at 09.39.43.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41507i1498C317BBB3D5FF/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2023-10-21 at 09.39.43.png" alt="Screenshot 2023-10-21 at 09.39.43.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;</description>
    <pubDate>Sat, 21 Oct 2023 07:41:46 GMT</pubDate>
    <dc:creator>SBCHU</dc:creator>
    <dc:date>2023-10-21T07:41:46Z</dc:date>
    <item>
      <title>Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720430#M25881</link>
      <description>&lt;P&gt;Hi there,&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm currently having an ongoing issue with trying to purchase a dropbox+ subscription. No matter what browser, what device, or what card I use, I still get the same error of not being able to purchase the subscription. I have tried doing free trials, monthly billing, and yearly billing. I'm yet to have any luck. All I want is to gain access to work files.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any help on this frustrating matter would be appreciated.&lt;/P&gt;</description>
      <pubDate>Wed, 11 Oct 2023 09:16:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720430#M25881</guid>
      <dc:creator>de_waltdan</dc:creator>
      <dc:date>2023-10-11T09:16:50Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720438#M25882</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756152"&gt;@de_waltdan&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I assume you've also tried clearing your browser's cache and/or using an incognito window too?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you please send us a full-page screenshot of the error including the URL you're navigating to so that we can have a visual too?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 11 Oct 2023 09:30:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720438#M25882</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-11T09:30:45Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720780#M25928</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="de_waltdan_0-1697082969991.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41206iA71E29EE37595B33/image-size/medium?v=v2&amp;amp;px=400" role="button" title="de_waltdan_0-1697082969991.png" alt="de_waltdan_0-1697082969991.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 03:55:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720780#M25928</guid>
      <dc:creator>de_waltdan</dc:creator>
      <dc:date>2023-10-12T03:55:56Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720788#M25929</link>
      <description>&lt;P&gt;Thanks for the screenshot &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756152"&gt;@de_waltdan&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if we reached out via email to have a further look internally at this point?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 12 Oct 2023 05:46:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/720788#M25929</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-12T05:46:48Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/721599#M26046</link>
      <description>&lt;P&gt;yes, that would be great.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 05:38:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/721599#M26046</guid>
      <dc:creator>de_waltdan</dc:creator>
      <dc:date>2023-10-16T05:38:47Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/721656#M26059</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756152"&gt;@de_waltdan&lt;/a&gt;, I just sent you an email, I'll see you there!&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 10:27:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/721656#M26059</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-16T10:27:15Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723320#M26219</link>
      <description>&lt;P&gt;I have the same problem. When I try to make a payment, an empty window pops up to verify my payment, but it never moves forward. The same is on more browsers. The useless chatbot keep bringing me back, that for support I need a subscription - which I cannot do without support.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How can I upgrade my subscription?&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-10-21 at 09.39.43.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41507i1498C317BBB3D5FF/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Screenshot 2023-10-21 at 09.39.43.png" alt="Screenshot 2023-10-21 at 09.39.43.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;</description>
      <pubDate>Sat, 21 Oct 2023 07:41:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723320#M26219</guid>
      <dc:creator>SBCHU</dc:creator>
      <dc:date>2023-10-21T07:41:46Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723522#M26233</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1759181"&gt;@SBCHU&lt;/a&gt;&lt;/SPAN&gt;, do you have any proxy, VPN, extensions, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/accounts-billing/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 07:22:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723522#M26233</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-23T07:22:38Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723539#M26239</link>
      <description>&lt;P&gt;Hi Jay, none of these.&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 09:01:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723539#M26239</guid>
      <dc:creator>SBCHU</dc:creator>
      <dc:date>2023-10-23T09:01:59Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723541#M26240</link>
      <description>&lt;P&gt;The window that should be popping up is the EU verification window for purchases. If it is blank, then it means the window or domain is being blocked.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 09:05:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723541#M26240</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-23T09:05:39Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723556#M26242</link>
      <description>&lt;P&gt;Tried, but no success.&lt;/P&gt;&lt;P&gt;One of the debug messages in the browser: "Refused to load &lt;A href="https://acs.revolut.com/challenges/browser" target="_blank"&gt;https://acs.revolut.com/challenges/browser&lt;/A&gt; because it does not appear in the form-action directive of the Content Security Policy." Can it be, that Revolut cards are not supported?&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 10:21:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723556#M26242</guid>
      <dc:creator>SBCHU</dc:creator>
      <dc:date>2023-10-23T10:21:34Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723564#M26243</link>
      <description>&lt;P&gt;It's possible that this is the case. Are you able to pay using a different card?&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 10:38:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723564#M26243</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-10-23T10:38:35Z</dc:date>
    </item>
    <item>
      <title>Re: Subscription not working</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723566#M26244</link>
      <description>&lt;P&gt;Yes, but not really willing to do it. The subscription will be used for work, for which this is the card to use.&amp;nbsp;&lt;/P&gt;&lt;P&gt;The payment works well with Hellosign - if it cannot work here, I will have to stay with the Hellosign package &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 23 Oct 2023 10:41:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Subscription-not-working/m-p/723566#M26244</guid>
      <dc:creator>SBCHU</dc:creator>
      <dc:date>2023-10-23T10:41:42Z</dc:date>
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