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    <title>topic Re: Error (500) in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732657#M27104</link>
    <description>&lt;P&gt;I've tried Edge, Firefox, Opera, Brave and Vivaldi. All report Error (500). I print our Dropbox receipt every month so this is a recent problem.&lt;/P&gt;</description>
    <pubDate>Mon, 27 Nov 2023 15:46:59 GMT</pubDate>
    <dc:creator>MeyerEngr</dc:creator>
    <dc:date>2023-11-27T15:46:59Z</dc:date>
    <item>
      <title>I get an Error (500) when downloading an invoice</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732599#M27093</link>
      <description>&lt;P&gt;I can download our Invoice but I received an Error (500) trying to download the Receipt.&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 15:16:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732599#M27093</guid>
      <dc:creator>MeyerEngr</dc:creator>
      <dc:date>2023-11-27T15:16:35Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732641#M27102</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1774382"&gt;@MeyerEngr&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try switching browsers to see if this helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 15:16:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732641#M27102</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-27T15:16:17Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732657#M27104</link>
      <description>&lt;P&gt;I've tried Edge, Firefox, Opera, Brave and Vivaldi. All report Error (500). I print our Dropbox receipt every month so this is a recent problem.&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 15:46:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732657#M27104</guid>
      <dc:creator>MeyerEngr</dc:creator>
      <dc:date>2023-11-27T15:46:59Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732662#M27105</link>
      <description>&lt;P&gt;Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/accounts-billing/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 16:02:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732662#M27105</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-11-27T16:02:43Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732676#M27107</link>
      <description>&lt;P&gt;I will investigate. Like I said, I've been doing it every month without any issues. I can download&amp;nbsp; Invoices without problems. Just Receipts produces error 500&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 16:48:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732676#M27107</guid>
      <dc:creator>MeyerEngr</dc:creator>
      <dc:date>2023-11-27T16:48:43Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732754#M27114</link>
      <description>&lt;P&gt;If you're stuck, and need some help with the invoice you can also try reaching out to our &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;Support&lt;/A&gt;, and ask for them to provide it to you &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1774382"&gt;@MeyerEngr&lt;/a&gt;&lt;/SPAN&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Or, we can also open a ticket on our end for you, whatever you prefer!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Nov 2023 23:40:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732754#M27114</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-11-27T23:40:37Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732980#M27132</link>
      <description>&lt;P&gt;Please open a ticket.&lt;/P&gt;&lt;P&gt;Problem can be found at&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Admin Console | Billing | View All Invoices | Receipt&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As mentioned previously, Invoice works fine.&lt;/P&gt;&lt;P&gt;I've tried clicking on Receipt at a few locations outside my office and I still receive error 500 message.&lt;/P&gt;</description>
      <pubDate>Tue, 28 Nov 2023 15:10:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/732980#M27132</guid>
      <dc:creator>MeyerEngr</dc:creator>
      <dc:date>2023-11-28T15:10:32Z</dc:date>
    </item>
    <item>
      <title>Re: Error (500)</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/733107#M27136</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1774382"&gt;@MeyerEngr&lt;/a&gt;&lt;/SPAN&gt;, I just sent you an email, so I'll see you there!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Nov 2023 21:49:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-get-an-Error-500-when-downloading-an-invoice/m-p/733107#M27136</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-11-28T21:49:39Z</dc:date>
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