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    <title>topic Re: Account problem in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737454#M27671</link>
    <description>&lt;P&gt;I think it’s worth a try indeed, Bob! This way, you’ll get to keep everything in one place, and take advantage of the extra free space you have over at your paid Dropbox account.&lt;/P&gt;</description>
    <pubDate>Fri, 15 Dec 2023 23:57:52 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2023-12-15T23:57:52Z</dc:date>
    <item>
      <title>I'm on a paid plan, but I'm asked to upgrade my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737346#M27657</link>
      <description>&lt;P&gt;I have been paying 95.88 for a 2Tb account but I only have used 15Mb and I am getting notice the I need to upgrade as I am out of space. I tried a bot chat but no obvious solution. I wonder if I have a free account as well as a paid subscription account and they have been corrupted.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any ideas?&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 17:07:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737346#M27657</guid>
      <dc:creator>BobGreen52</dc:creator>
      <dc:date>2023-12-15T17:07:25Z</dc:date>
    </item>
    <item>
      <title>Re: Account problem</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737360#M27660</link>
      <description>&lt;P&gt;Welcome aboard the forum, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1782122"&gt;@BobGreen52&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What you mention is a possibility indeed; the fact that you may have two Dropbox accounts, and one of them is upgraded, while the other one is not, and is going over-quota.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you let me know what’s the plan you see &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;here&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can also double check what email address your paid plan is linked to by inserting the 12-digit transaction ID on your bank statement &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;here&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you’re seeing a different email address than the one appearing on this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;page&lt;/A&gt;, then you’ll need to log out of your Dropbox account, and sign back in with the correct credentials.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if that helps.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 17:03:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737360#M27660</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-12-15T17:03:16Z</dc:date>
    </item>
    <item>
      <title>Re: Account problem</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737428#M27668</link>
      <description>&lt;P&gt;Hello Nancy&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have found another account with a different hotmail login which does have a lot of files on it. However it only has 224 GB of 2Tb used - 1.8Tb not used. In effect both accounts still have space. Is it worth downloading the few files on the one gmail account and adding them to the hotmail account?&lt;/P&gt;&lt;P&gt;I think the hotmail one was used for my previous business and is the one to keep.&lt;/P&gt;&lt;P&gt;Any advice?&lt;/P&gt;&lt;P&gt;Bob&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 22:06:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737428#M27668</guid>
      <dc:creator>BobGreen52</dc:creator>
      <dc:date>2023-12-15T22:06:37Z</dc:date>
    </item>
    <item>
      <title>Re: Account problem</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737454#M27671</link>
      <description>&lt;P&gt;I think it’s worth a try indeed, Bob! This way, you’ll get to keep everything in one place, and take advantage of the extra free space you have over at your paid Dropbox account.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 23:57:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-m-on-a-paid-plan-but-I-m-asked-to-upgrade-my-account/m-p/737454#M27671</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-12-15T23:57:52Z</dc:date>
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