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    <title>topic Re: A actively paid professional account got downgraded, likely due to change of primary email addre in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737629#M27686</link>
    <description>&lt;P&gt;When I look into payment of the charge of $19.99 on 12/3, it is actually linked to new account that email address was changed to. So it appears that the new email address has been associated with the charge and a new account status?!&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sun, 17 Dec 2023 18:20:52 GMT</pubDate>
    <dc:creator>Caramel_Ho</dc:creator>
    <dc:date>2023-12-17T18:20:52Z</dc:date>
    <item>
      <title>A actively paid professional account got downgraded, likely due to change of primary email address.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737562#M27683</link>
      <description>&lt;P&gt;Now my account says that I am over storage limit and promoted me to upgrade again. However, I just paid&amp;nbsp; for my account on 12/3/23. What should I do to restore my professional account status?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Dec 2023 13:30:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737562#M27683</guid>
      <dc:creator>Caramel_Ho</dc:creator>
      <dc:date>2023-12-18T13:30:19Z</dc:date>
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    <item>
      <title>Re: A actively paid professional account got downgraded, likely due to change of primary email addre</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737596#M27684</link>
      <description>&lt;P&gt;My guess is you have actually set up a new account. Changing email does not change account status. So, to get the paid account back you need to log in to the correct account&lt;/P&gt;</description>
      <pubDate>Sun, 17 Dec 2023 11:34:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737596#M27684</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-12-17T11:34:30Z</dc:date>
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    <item>
      <title>Re: A actively paid professional account got downgraded, likely due to change of primary email addre</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737629#M27686</link>
      <description>&lt;P&gt;When I look into payment of the charge of $19.99 on 12/3, it is actually linked to new account that email address was changed to. So it appears that the new email address has been associated with the charge and a new account status?!&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 17 Dec 2023 18:20:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737629#M27686</guid>
      <dc:creator>Caramel_Ho</dc:creator>
      <dc:date>2023-12-17T18:20:52Z</dc:date>
    </item>
    <item>
      <title>Re: A actively paid professional account got downgraded, likely due to change of primary email ad...</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737838#M27716</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1782575"&gt;@Caramel_Ho&lt;/a&gt;, from what you describe, it sounds like that’s the case indeed.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need any help with the new Dropbox account, please let me know.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Dec 2023 19:42:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/A-actively-paid-professional-account-got-downgraded-likely-due/m-p/737838#M27716</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-12-18T19:42:16Z</dc:date>
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