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    <title>topic Re: Can't access email to login to cancel account I don't have access to in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-email-to-login-to-cancel-account-I-don-t-have/m-p/738688#M27815</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/200111"&gt;@Bonnie M.3&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;From there you should be able to contact support.&amp;nbsp;Make sure to pick an email to which you can receive and send emails from.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress.&lt;/P&gt;</description>
    <pubDate>Thu, 21 Dec 2023 22:07:12 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-12-21T22:07:12Z</dc:date>
    <item>
      <title>Can't access email to login to cancel account I don't have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-email-to-login-to-cancel-account-I-don-t-have/m-p/738676#M27812</link>
      <description>&lt;P&gt;I recently noticed I was billed for an annual subscription. I do not have access to the email address used for the Dropbox account. I do have the password. I tried to login but got a message saying to enter the code that was sent to the email address I don't have access to. That organization is no longer in business. I would like to cancel the account. Please help.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 Dec 2023 22:07:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-email-to-login-to-cancel-account-I-don-t-have/m-p/738676#M27812</guid>
      <dc:creator>Bonnie M.3</dc:creator>
      <dc:date>2023-12-21T22:07:48Z</dc:date>
    </item>
    <item>
      <title>Re: Can't access email to login to cancel account I don't have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-email-to-login-to-cancel-account-I-don-t-have/m-p/738688#M27815</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/200111"&gt;@Bonnie M.3&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;From there you should be able to contact support.&amp;nbsp;Make sure to pick an email to which you can receive and send emails from.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress.&lt;/P&gt;</description>
      <pubDate>Thu, 21 Dec 2023 22:07:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-email-to-login-to-cancel-account-I-don-t-have/m-p/738688#M27815</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-12-21T22:07:12Z</dc:date>
    </item>
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