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    <title>topic Re: Remove payment option from a Dropbox Basic account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740566#M27990</link>
    <description>&lt;P&gt;Thanks for the screenshot &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1788950"&gt;@eirikvaa&lt;/a&gt;&lt;/SPAN&gt; - much appreciated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if we sent you an email to have a further look internally at this point?&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 03 Jan 2024 11:44:31 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2024-01-03T11:44:31Z</dc:date>
    <item>
      <title>Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740059#M27929</link>
      <description>&lt;P&gt;I want to remove the payment option from my account. However, I cannot do this myself from the account page -- Dropbox itself points me to their customer service. I have Dropbox Basic, which only gives me access to the &lt;STRONG&gt;help center&lt;/STRONG&gt;, the &lt;STRONG&gt;community&lt;/STRONG&gt;, and a useless &lt;STRONG&gt;chatbot&lt;/STRONG&gt;. The only &lt;A href="https://www.dropboxforum.com/t5/Storage-Space/How-can-I-remove-my-credit-card-s-information/td-p/155787" target="_self"&gt;community post&lt;/A&gt; I've found on this topic says that I have to talk to someone on the support staff, but this seems out of reach for a lowly Basic user like me. The chatbot just says that I can manage my billing options etc from the account page and that I should upgrade to get more support.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is there a way to remove the payment option from my Basic account without upgrading to a paid membership to be allowed to send the support staff an email?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This experience has been an absolute nightmare even though it has just consumed 30 minutes of my life. I have seen more disgusting anti-patterns on this website than I count. So embarrassing...&lt;/P&gt;</description>
      <pubDate>Sat, 30 Dec 2023 23:39:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740059#M27929</guid>
      <dc:creator>eirikvaa</dc:creator>
      <dc:date>2023-12-30T23:39:24Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740075#M27930</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1788950"&gt;@eirikvaa&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Is there a way to remove the payment option from my Basic account ...&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Basic accounts are free. There's nothing to remove because they have no payment options.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you being charged for something? What, exactly, is the issue that you're seeing?&lt;/P&gt;</description>
      <pubDate>Sun, 31 Dec 2023 04:50:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740075#M27930</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-12-31T04:50:36Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740090#M27931</link>
      <description>&lt;P&gt;I paid for Dropbox for some years through PayPal, but later downgraded my account. The PayPal option remains.&lt;/P&gt;</description>
      <pubDate>Sun, 31 Dec 2023 09:51:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740090#M27931</guid>
      <dc:creator>eirikvaa</dc:creator>
      <dc:date>2023-12-31T09:51:50Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740338#M27956</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1788950"&gt;@eirikvaa&lt;/a&gt;&lt;/SPAN&gt; - sorry to jump in here, but when you say that the PayPal option remains, could you maybe send us a screenshot so that we can have a visual too?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jan 2024 15:03:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740338#M27956</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-01-02T15:03:35Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740342#M27957</link>
      <description>&lt;P&gt;Sure thing. Here you go:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="eirikvaa_0-1704209379329.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43129iF85749F0E1173F2C/image-size/medium?v=v2&amp;amp;px=400" role="button" title="eirikvaa_0-1704209379329.png" alt="eirikvaa_0-1704209379329.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jan 2024 15:30:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740342#M27957</guid>
      <dc:creator>eirikvaa</dc:creator>
      <dc:date>2024-01-02T15:30:41Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740566#M27990</link>
      <description>&lt;P&gt;Thanks for the screenshot &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1788950"&gt;@eirikvaa&lt;/a&gt;&lt;/SPAN&gt; - much appreciated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if we sent you an email to have a further look internally at this point?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Jan 2024 11:44:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740566#M27990</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-01-03T11:44:31Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740571#M27991</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt;&amp;nbsp;That's ok &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Jan 2024 11:58:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740571#M27991</guid>
      <dc:creator>eirikvaa</dc:creator>
      <dc:date>2024-01-03T11:58:01Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740589#M27996</link>
      <description>&lt;P&gt;Thanks for the cooperation &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1788950"&gt;@eirikvaa&lt;/a&gt;&lt;/SPAN&gt; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Jan 2024 12:51:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740589#M27996</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-01-03T12:51:48Z</dc:date>
    </item>
    <item>
      <title>Re: Remove payment option from a Dropbox Basic account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740591#M27997</link>
      <description>&lt;P&gt;Thanks a lot! &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Jan 2024 12:56:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Remove-payment-option-from-a-Dropbox-Basic-account/m-p/740591#M27997</guid>
      <dc:creator>eirikvaa</dc:creator>
      <dc:date>2024-01-03T12:56:02Z</dc:date>
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