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    <title>topic Re: WANT TO DELETE MY DROPBOY MEMBERSHIP in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/741784#M28088</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792192"&gt;@Lukas2024&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
    <pubDate>Mon, 08 Jan 2024 12:10:39 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-08T12:10:39Z</dc:date>
    <item>
      <title>WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/741774#M28087</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;I've been trying for ages to cancel my Dropbox membership. The email address associated with my account has been hacked.&lt;/P&gt;
&lt;P&gt;I can only contact live support if I have an account with premium status.&lt;/P&gt;
&lt;P&gt;On January 30th, the money for the annual subscription will be deducted again.&lt;/P&gt;
&lt;P&gt;The email address linked to my PayPal account, through which the transaction is made, keeps instructing me to contact support.&lt;/P&gt;
&lt;P&gt;How on earth can I reach this support and finally close this account that I haven't used for years and cancel the membership?&lt;/P&gt;
&lt;P&gt;THANK YOU!&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 12:11:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/741774#M28087</guid>
      <dc:creator>Lukas2024</dc:creator>
      <dc:date>2024-01-08T12:11:02Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/741784#M28088</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792192"&gt;@Lukas2024&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any progress!&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jan 2024 12:10:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/741784#M28088</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-08T12:10:39Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742153#M28144</link>
      <description>&lt;P&gt;Jay, I am in the same situation. But when I click that link I do not see "other". Please advise.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:07:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742153#M28144</guid>
      <dc:creator>Helpme1104</dc:creator>
      <dc:date>2024-01-09T17:07:53Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742157#M28146</link>
      <description>&lt;P&gt;Hey,&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Thank you for your Answer Jay.&lt;BR /&gt;I already writing 2-3 Mails no answer.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:11:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742157#M28146</guid>
      <dc:creator>Lukas2024</dc:creator>
      <dc:date>2024-01-09T17:11:27Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742159#M28147</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1791634"&gt;@Helpme1104&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;But when I click that link I do not see "other".&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Make sure you're NOT signed in to a Dropbox account, including these forums. Use an incognito/private browsing session to ensure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="23c930f494e80321a92373da2b6abcd7.png" style="width: 521px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43284i0BF7CF3B5B215764/image-size/large?v=v2&amp;amp;px=999" role="button" title="23c930f494e80321a92373da2b6abcd7.png" alt="23c930f494e80321a92373da2b6abcd7.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:13:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742159#M28147</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-01-09T17:13:23Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742161#M28149</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792192"&gt;@Lukas2024&lt;/a&gt;, could you share your ticket number reference with us, in order to locate it on our system, please?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:15:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742161#M28149</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-01-09T17:15:21Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742169#M28150</link>
      <description>&lt;P&gt;So, to which email address will I receive the ticket number and the response? I can only enter the email address for which the ticket is intended in the field. However, since this email address is blocked, should I enter the one on which I expect the response?&lt;/P&gt;&lt;P&gt;Because otherwise, I used to enter the blocked one in the field and put the one on which I would like to receive the response in the message field.&lt;/P&gt;&lt;P&gt;Thanks for your help&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:42:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742169#M28150</guid>
      <dc:creator>Lukas2024</dc:creator>
      <dc:date>2024-01-09T17:42:23Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742170#M28151</link>
      <description>&lt;P&gt;However i put in another Email Adress.&lt;BR /&gt;&lt;BR /&gt;The Ticket Number is: #23150104&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:48:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742170#M28151</guid>
      <dc:creator>Lukas2024</dc:creator>
      <dc:date>2024-01-09T17:48:20Z</dc:date>
    </item>
    <item>
      <title>Re: WANT TO DELETE MY DROPBOY MEMBERSHIP</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742173#M28152</link>
      <description>&lt;P&gt;Thanks for sharing the ticket number with us &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1792192"&gt;@Lukas2024&lt;/a&gt;&lt;/SPAN&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I was able to locate it on our system. Hang tight, and an agent will be with you shortly. Thank you!&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jan 2024 17:54:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/WANT-TO-DELETE-MY-DROPBOY-MEMBERSHIP/m-p/742173#M28152</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-01-09T17:54:43Z</dc:date>
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