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    <title>topic Re: I can't cancel my trial offer in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744124#M28303</link>
    <description>&lt;P&gt;Can you give us a bit more info as to why, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794897"&gt;@Sharkblack&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Which section are you referring to? And are you sure you're signed in to the correct Dropbox account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like, you can send us some screenshots of what you see as well.&lt;/P&gt;</description>
    <pubDate>Wed, 17 Jan 2024 12:12:09 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2024-01-17T12:12:09Z</dc:date>
    <item>
      <title>I can't cancel my trial offer</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744094#M28299</link>
      <description>&lt;P&gt;Hello&lt;BR /&gt;I have a problem, I signed up for a 30-day trial offer to have 2TB of storage. I tried following your documentation to cancel the subscription, but no plan category appears in my settings. Can you help me or terminate it for me&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Sharkblack_0-1705483198393.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43505i296F45DA15704B94/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Sharkblack_0-1705483198393.png" alt="Sharkblack_0-1705483198393.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jan 2024 09:58:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744094#M28299</guid>
      <dc:creator>Sharkblack</dc:creator>
      <dc:date>2024-01-17T09:58:06Z</dc:date>
    </item>
    <item>
      <title>Re: I can't cancel my trial offer</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744099#M28300</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794897"&gt;@Sharkblack&lt;/a&gt;&lt;/SPAN&gt;, sorry to see you're having trouble cancelling your trial.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;How did you originally start the trial?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you started it from our website, try the steps in &lt;A href="https://help.dropbox.com/plans/cancel-free-trial" target="_blank"&gt;this article&lt;/A&gt; to cancel it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you started it from the app on your mobile device, though, you'll need to follow &lt;A href="https://help.dropbox.com/plans/cancel-mobile" target="_blank"&gt;these steps&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes.&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jan 2024 10:00:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744099#M28300</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-17T10:00:29Z</dc:date>
    </item>
    <item>
      <title>Re: I can't cancel my trial offer</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744102#M28301</link>
      <description>I have the normal Dropbox offer plus 30 days trial and I would like to cancel but I cannot access the section described in the documentation to cancel the subscription</description>
      <pubDate>Wed, 17 Jan 2024 10:20:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744102#M28301</guid>
      <dc:creator>Sharkblack</dc:creator>
      <dc:date>2024-01-17T10:20:47Z</dc:date>
    </item>
    <item>
      <title>Re: I can't cancel my trial offer</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744124#M28303</link>
      <description>&lt;P&gt;Can you give us a bit more info as to why, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1794897"&gt;@Sharkblack&lt;/a&gt;&lt;/SPAN&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Which section are you referring to? And are you sure you're signed in to the correct Dropbox account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like, you can send us some screenshots of what you see as well.&lt;/P&gt;</description>
      <pubDate>Wed, 17 Jan 2024 12:12:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-offer/m-p/744124#M28303</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-17T12:12:09Z</dc:date>
    </item>
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