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    <title>topic Re: moved from germany to austria in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745435#M28392</link>
    <description>&lt;P&gt;Hey there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1619269"&gt;@dskthq&lt;/a&gt;&lt;/SPAN&gt; - thanks for posting on our Community and happy Friday!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since your account has already been downgraded to the Basic plan, you can simply re-upgrade your account and use your new billing information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can see our current plans on &lt;A href="https://www.dropbox.com/buy" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you have any other questions.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 19 Jan 2024 08:43:31 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2024-01-19T08:43:31Z</dc:date>
    <item>
      <title>moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745428#M28391</link>
      <description>&lt;P&gt;Hi there!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I recently moved from Germany to Austria which comes with a change to the legal form of my company.&lt;/P&gt;&lt;P&gt;It took me a bit over a month to:&lt;/P&gt;&lt;P&gt;- not be able to contact support&lt;/P&gt;&lt;P&gt;- not be able to squeeze any useful information out of live chat or chatbots&lt;/P&gt;&lt;P&gt;- not be able to change my Billing Adress (wrong country)&lt;/P&gt;&lt;P&gt;- not be able to change my bank account (wrong country)&lt;/P&gt;&lt;P&gt;- not be able to switch my account from one country to another (wrong zip code)&lt;/P&gt;&lt;P&gt;and that list goes on.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Today is the day, that my account was switched to basic... which - tbh - panics me&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;how can i go back to my subscription?&lt;/P&gt;&lt;P&gt;how can i change the country, billing adress etc.?&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 08:19:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745428#M28391</guid>
      <dc:creator>dskthq</dc:creator>
      <dc:date>2024-01-19T08:19:32Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745435#M28392</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1619269"&gt;@dskthq&lt;/a&gt;&lt;/SPAN&gt; - thanks for posting on our Community and happy Friday!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since your account has already been downgraded to the Basic plan, you can simply re-upgrade your account and use your new billing information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can see our current plans on &lt;A href="https://www.dropbox.com/buy" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you have any other questions.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 08:43:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745435#M28392</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-01-19T08:43:31Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745437#M28393</link>
      <description>&lt;P&gt;Hi Walter!&lt;/P&gt;&lt;P&gt;Thanks for your Reply.&lt;/P&gt;&lt;P&gt;If i do this - i am not able to fill in information about a billing adress.&lt;/P&gt;&lt;P&gt;Which i absolutely need to, because that changed.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 09:08:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745437#M28393</guid>
      <dc:creator>dskthq</dc:creator>
      <dc:date>2024-01-19T09:08:19Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745458#M28394</link>
      <description>&lt;P&gt;Can you please clarify that for us, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1619269"&gt;@dskthq&lt;/a&gt;&lt;/SPAN&gt;? Do you not have the option to do so?&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 11:03:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745458#M28394</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-19T11:03:25Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745468#M28395</link>
      <description>&lt;P&gt;Hi Hannah!&lt;/P&gt;&lt;P&gt;No, i hit upgrade -&amp;gt; choose the one i need -&amp;gt; fill in the payment option -&amp;gt; the only thing i can do besides that is hitting the "buy" button.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 11:26:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745468#M28395</guid>
      <dc:creator>dskthq</dc:creator>
      <dc:date>2024-01-19T11:26:22Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745490#M28398</link>
      <description>&lt;P&gt;Hi again, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1619269"&gt;@dskthq&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please send us a screenshot of what you see after you choose your preferred plan?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please make sure &lt;U&gt;not&lt;/U&gt; to include any payment or personal info in the screenshot.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 13:34:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745490#M28398</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-19T13:34:17Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745500#M28399</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropbox3.jpeg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43561iDC8A9315F49F18F9/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropbox3.jpeg" alt="dropbox3.jpeg" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropbox2.jpeg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43562i1FFD668A3497AC42/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropbox2.jpeg" alt="dropbox2.jpeg" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropbox.jpg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/43560iFB35D56F5852EB5F/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropbox.jpg" alt="dropbox.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 13:51:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745500#M28399</guid>
      <dc:creator>dskthq</dc:creator>
      <dc:date>2024-01-19T13:51:18Z</dc:date>
    </item>
    <item>
      <title>Re: moved from germany to austria</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745559#M28404</link>
      <description>&lt;P&gt;Thanks for the screenshots, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1619269"&gt;@dskthq&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I can see that Austria is already listed as your country. Is it not allowing you to add the postcode next to it?&lt;/P&gt;</description>
      <pubDate>Fri, 19 Jan 2024 15:43:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/moved-from-germany-to-austria/m-p/745559#M28404</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-01-19T15:43:06Z</dc:date>
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