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    <title>topic Re: Cancel Account that I no longer have access to in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747657#M28611</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798566"&gt;@ewai23&lt;/a&gt;&lt;/SPAN&gt;, happy Monday!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you be able to share your ticket number reference with me, in order to locate it on our system, please?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 29 Jan 2024 12:07:50 GMT</pubDate>
    <dc:creator>Megan</dc:creator>
    <dc:date>2024-01-29T12:07:50Z</dc:date>
    <item>
      <title>Cancel Account that I no longer have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747577#M28599</link>
      <description>&lt;P&gt;I noticed in my bank charges this morning that I have been paying for a subscription to a former work email linked dropbox account. I need to cancel the subscription but cannot login to the account as I no longer have access to the email address. My former workplace has cancelled or deleted my old account so any verification codes being sent to the email address are not received.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please let me know how I can cancel the subscription and delete the account or transfer ownership to my personal email address.&lt;/P&gt;</description>
      <pubDate>Sun, 28 Jan 2024 21:12:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747577#M28599</guid>
      <dc:creator>ewai23</dc:creator>
      <dc:date>2024-01-28T21:12:17Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel Account that I no longer have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747578#M28600</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798566"&gt;@ewai23&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I need to cancel the subscription but cannot login to the account as I no longer have access to the email address.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Sun, 28 Jan 2024 21:19:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747578#M28600</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-01-28T21:19:21Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel Account that I no longer have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747580#M28602</link>
      <description>&lt;P&gt;Thanks Rich! I have just contacted them via that page. Thanks for the incognito tip.&lt;/P&gt;</description>
      <pubDate>Sun, 28 Jan 2024 21:27:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747580#M28602</guid>
      <dc:creator>ewai23</dc:creator>
      <dc:date>2024-01-28T21:27:26Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel Account that I no longer have access to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747657#M28611</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1798566"&gt;@ewai23&lt;/a&gt;&lt;/SPAN&gt;, happy Monday!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you be able to share your ticket number reference with me, in order to locate it on our system, please?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jan 2024 12:07:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-Account-that-I-no-longer-have-access-to/m-p/747657#M28611</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-01-29T12:07:50Z</dc:date>
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