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    <title>topic Re: Something Went Wrong message when trying to upgrade in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Something-Went-Wrong-message-when-trying-to-upgrade/m-p/748028#M28639</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1799142"&gt;@Ajo1&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try clearing your cache to see if this helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes!&lt;/P&gt;</description>
    <pubDate>Tue, 30 Jan 2024 16:15:31 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-30T16:15:31Z</dc:date>
    <item>
      <title>Something Went Wrong message when trying to upgrade</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Something-Went-Wrong-message-when-trying-to-upgrade/m-p/748010#M28637</link>
      <description>&lt;DIV&gt;When trying to upgrade my plan (from Basic to Plus) I get the same error no matter what computer, or browser (even incognito).&lt;/DIV&gt;&lt;DIV&gt;It allows me to enter all my payment info, but the black box is spinning and the submit button is grey and there is a pop-up that says 'Something went wrong. Please refresh the page or contact customer support.'&lt;/DIV&gt;&lt;DIV&gt;Have read all the forums on this issue and spoken to someone from Dropbox on the chat who told me to post here - am at a loss for what to do next other than change to a different storage app - please help!&lt;/DIV&gt;</description>
      <pubDate>Tue, 30 Jan 2024 15:23:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Something-Went-Wrong-message-when-trying-to-upgrade/m-p/748010#M28637</guid>
      <dc:creator>Ajo1</dc:creator>
      <dc:date>2024-01-30T15:23:35Z</dc:date>
    </item>
    <item>
      <title>Re: Something Went Wrong message when trying to upgrade</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Something-Went-Wrong-message-when-trying-to-upgrade/m-p/748028#M28639</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1799142"&gt;@Ajo1&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try clearing your cache to see if this helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes!&lt;/P&gt;</description>
      <pubDate>Tue, 30 Jan 2024 16:15:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Something-Went-Wrong-message-when-trying-to-upgrade/m-p/748028#M28639</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-30T16:15:31Z</dc:date>
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