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    <title>topic Re: Need help canceling an account with email that no longer exists in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748292#M28688</link>
    <description>&lt;P&gt;Are you certain that you're on a private browsing window, and that you're not logged into your Dropbox account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That is the only way you'll be able to view the 'Other' option on the site.&lt;/P&gt;</description>
    <pubDate>Wed, 31 Jan 2024 17:29:03 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-01-31T17:29:03Z</dc:date>
    <item>
      <title>Need help canceling an account with email that no longer exists</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748276#M28682</link>
      <description>&lt;P&gt;I have a paid account that needs to be canceled. That email address no longer exists, so I am not able to login or access the account, but I am still being charged for it annually.&amp;nbsp; I can provide the billing date, total and credit card authorization/purchase code.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 31 Jan 2024 17:11:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748276#M28682</guid>
      <dc:creator>AnnaLewickiLong</dc:creator>
      <dc:date>2024-01-31T17:11:39Z</dc:date>
    </item>
    <item>
      <title>Re: Need help canceling an account with email that no longer exists</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748282#M28683</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1799582"&gt;@AnnaLewickiLong&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting today.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!&lt;/P&gt;</description>
      <pubDate>Wed, 31 Jan 2024 17:11:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748282#M28683</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-31T17:11:06Z</dc:date>
    </item>
    <item>
      <title>Re: Need help canceling an account with email that no longer exists</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748285#M28686</link>
      <description>&lt;P&gt;I just tried that, but I don't see an option for other. I see Can't Sign In or Need Help With a Billing Issue.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 31 Jan 2024 17:15:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748285#M28686</guid>
      <dc:creator>AnnaLewickiLong</dc:creator>
      <dc:date>2024-01-31T17:15:16Z</dc:date>
    </item>
    <item>
      <title>Re: Need help canceling an account with email that no longer exists</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748292#M28688</link>
      <description>&lt;P&gt;Are you certain that you're on a private browsing window, and that you're not logged into your Dropbox account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That is the only way you'll be able to view the 'Other' option on the site.&lt;/P&gt;</description>
      <pubDate>Wed, 31 Jan 2024 17:29:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-help-canceling-an-account-with-email-that-no-longer-exists/m-p/748292#M28688</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-01-31T17:29:03Z</dc:date>
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