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    <title>topic Re: Credit card fraud - fraudulent charge in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754142#M29222</link>
    <description>Thank you a lot!&lt;BR /&gt;Have a nice day &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;</description>
    <pubDate>Thu, 29 Feb 2024 13:38:53 GMT</pubDate>
    <dc:creator>yilin_u</dc:creator>
    <dc:date>2024-02-29T13:38:53Z</dc:date>
    <item>
      <title>Credit card fraud - fraudulent charge</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754069#M29211</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt; 
&lt;P&gt;There was a fraudulent charge on my credit card. I am a basic plan user only so when I got the notification from my credit card company that I had a charge from Dropbox I knew something was suspicious. I was able to track down the invoice and receipt using the transaction ID lookup tool so I have that documentation. I want to report this to Dropbox so they may take action against this user. Thanks.&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 08:20:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754069#M29211</guid>
      <dc:creator>yilin_u</dc:creator>
      <dc:date>2024-02-29T08:20:01Z</dc:date>
    </item>
    <item>
      <title>Re: Credit card fraud - fraudulent charge</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754088#M29213</link>
      <description>&lt;P&gt;Hi there, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809098"&gt;@yilin_u&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since this is a sensitive, account specific matter, I would suggest reaching out to our support team directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You'll need to open a private browsing/incognito window and go to &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the "I want to look up information related to:" section, choose "other" and then type in your own email address, fill out the rest of the form and submit your request.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know once you have your ticket number!&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 08:23:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754088#M29213</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-02-29T08:23:52Z</dc:date>
    </item>
    <item>
      <title>Re: Credit card fraud - fraudulent charge</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754089#M29214</link>
      <description>Hi Hannah,&lt;BR /&gt;Thank you for your help.&lt;BR /&gt;My ticket number is 23388534.</description>
      <pubDate>Thu, 29 Feb 2024 08:41:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754089#M29214</guid>
      <dc:creator>yilin_u</dc:creator>
      <dc:date>2024-02-29T08:41:21Z</dc:date>
    </item>
    <item>
      <title>Re: Credit card fraud - fraudulent charge</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754113#M29220</link>
      <description>&lt;P&gt;Thanks for the ticket number, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809098"&gt;@yilin_u&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I passed your comments along and raised the priority of your ticket, so a member of our team will be getting back to you the soonest possible.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope you have a great day!&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 11:16:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754113#M29220</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-02-29T11:16:03Z</dc:date>
    </item>
    <item>
      <title>Re: Credit card fraud - fraudulent charge</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754142#M29222</link>
      <description>Thank you a lot!&lt;BR /&gt;Have a nice day &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;</description>
      <pubDate>Thu, 29 Feb 2024 13:38:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Credit-card-fraud-fraudulent-charge/m-p/754142#M29222</guid>
      <dc:creator>yilin_u</dc:creator>
      <dc:date>2024-02-29T13:38:53Z</dc:date>
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