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    <title>topic Cancellation in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754281#M29236</link>
    <description>I have a basic service, but I’m being billed every month for it. I can’t get in touch with anyone at Dropbox. The don’t seem to have an email or phone number. It feels like they are set up this way on purpose.</description>
    <pubDate>Thu, 29 Feb 2024 22:12:48 GMT</pubDate>
    <dc:creator>Eric C</dc:creator>
    <dc:date>2024-02-29T22:12:48Z</dc:date>
    <item>
      <title>Being Billed 19.99 When I have the Basic Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754271#M29232</link>
      <description>I have been being charged 19.99 even though when I check my account plan it says it's the free basic plan. I have 2 emails and checked both, they both are the free basic plans. Why am I still being charged 19.99? There is no way to contact actual support, it just sends me back to the articles saying how to cancel.</description>
      <pubDate>Thu, 29 Feb 2024 21:44:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754271#M29232</guid>
      <dc:creator>toffee33</dc:creator>
      <dc:date>2024-02-29T21:44:55Z</dc:date>
    </item>
    <item>
      <title>Cancellation</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754281#M29236</link>
      <description>I have a basic service, but I’m being billed every month for it. I can’t get in touch with anyone at Dropbox. The don’t seem to have an email or phone number. It feels like they are set up this way on purpose.</description>
      <pubDate>Thu, 29 Feb 2024 22:12:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754281#M29236</guid>
      <dc:creator>Eric C</dc:creator>
      <dc:date>2024-02-29T22:12:48Z</dc:date>
    </item>
    <item>
      <title>Re: Being Billed 19.99 When I have the Basic Plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754285#M29235</link>
      <description>&lt;P&gt;Hi there &lt;SPAN&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809349"&gt;@toffee33&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&amp;amp;&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1809357"&gt;@Eric C&lt;/a&gt;&amp;nbsp;- sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank" rel="noopener"&gt;look up tool&lt;/A&gt; to identify the email address that's associated with your charge(s)?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if it helps when you get the chance to give it a go.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 29 Feb 2024 22:35:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-Billed-19-99-When-I-have-the-Basic-Plan/m-p/754285#M29235</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-02-29T22:35:59Z</dc:date>
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