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    <title>topic Re: Can't restore purchases/access Dropbox Plus. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755249#M29310</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810837"&gt;@angryashell&lt;/a&gt;&lt;/SPAN&gt;, let's jump right into this!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to contact Dropbox Support directly for this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can visit the &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;Support page&lt;/A&gt; while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 06 Mar 2024 06:23:39 GMT</pubDate>
    <dc:creator>Megan</dc:creator>
    <dc:date>2024-03-06T06:23:39Z</dc:date>
    <item>
      <title>Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755240#M29309</link>
      <description>&lt;P&gt;I cannot access the dropbox plus features that are being charged to my appleid.&lt;BR /&gt;&lt;BR /&gt;YES, i already tried restoring my purchases and ive already updated the app and neither have resolved the issue. Like the dozens of other people who have this problem, i recieved error 409.&lt;/P&gt;</description>
      <pubDate>Wed, 06 Mar 2024 06:22:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755240#M29309</guid>
      <dc:creator>angryashell</dc:creator>
      <dc:date>2024-03-06T06:22:57Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755249#M29310</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810837"&gt;@angryashell&lt;/a&gt;&lt;/SPAN&gt;, let's jump right into this!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to contact Dropbox Support directly for this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can visit the &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;Support page&lt;/A&gt; while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 06 Mar 2024 06:23:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755249#M29310</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-06T06:23:39Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755252#M29311</link>
      <description>I don’t understand how thats helpful if issuing a ticket to the support team requires that i sign in.</description>
      <pubDate>Wed, 06 Mar 2024 07:12:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755252#M29311</guid>
      <dc:creator>angryashell</dc:creator>
      <dc:date>2024-03-06T07:12:56Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755298#M29319</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810837"&gt;@angryashell&lt;/a&gt;&lt;/SPAN&gt;, if you use an incognito tab, you should be able to do it on your end since you'll be signed out.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, I can send a message to your email address, that's linked to your Dropbox account, in order for us to have a closer look into this.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 06 Mar 2024 11:52:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755298#M29319</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-06T11:52:48Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755672#M29343</link>
      <description>&lt;P&gt;Same **bleep** problem!!! WHATS WORST IS THAT THERE ISNT A PERSON WHO CAN SPEAK TO YOU OVER THE PHONE!!! NO ONE WANTS TO HELP. IVE SPENT HOURS TRYING TO GET THIS GOING AND NOTHING! FOR BEING A BIG COMPANY LIKE DROPBOX, YOU'D THINK IT BE EASY TO UPDATE YOUR PAYMENT INFORMATION. THIS IS RIDICULOUS!&lt;/P&gt;</description>
      <pubDate>Thu, 07 Mar 2024 18:38:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755672#M29343</guid>
      <dc:creator>duranf</dc:creator>
      <dc:date>2024-03-07T18:38:27Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755724#M29349</link>
      <description>&lt;P&gt;Sorry to hear about your experience, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811354"&gt;@duranf&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you've paid for your Dropbox subscription through iTunes, and restored your purchase, but your account is still not upgraded, can I send you an email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since this is an account specific issue, this would allow me to investigate further.&lt;/P&gt;</description>
      <pubDate>Thu, 07 Mar 2024 21:44:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755724#M29349</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-07T21:44:33Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755725#M29350</link>
      <description>&lt;P&gt;Yes please&lt;/P&gt;</description>
      <pubDate>Thu, 07 Mar 2024 21:58:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755725#M29350</guid>
      <dc:creator>duranf</dc:creator>
      <dc:date>2024-03-07T21:58:17Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755754#M29354</link>
      <description>&lt;P&gt;Sure thing, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811354"&gt;@duranf&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, I just emailed you, so we'll continue working on this over there.&lt;/P&gt;</description>
      <pubDate>Fri, 08 Mar 2024 00:21:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/755754#M29354</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-08T00:21:07Z</dc:date>
    </item>
    <item>
      <title>Re: Can't restore purchases/access Dropbox Plus.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/756007#M29363</link>
      <description>&lt;P&gt;So I haven't seen a response to my email since yesterday at 4:40pm. Not even an update.&lt;/P&gt;</description>
      <pubDate>Fri, 08 Mar 2024 18:06:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-restore-purchases-access-Dropbox-Plus/m-p/756007#M29363</guid>
      <dc:creator>duranf</dc:creator>
      <dc:date>2024-03-08T18:06:22Z</dc:date>
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