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    <title>topic Re: Upgrade not implemented - not syncing in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgrade-not-implemented-on-my-account-with-PayPal/m-p/756297#M29386</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811768"&gt;@Madbirdofvino&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
    <pubDate>Mon, 11 Mar 2024 08:20:01 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-03-11T08:20:01Z</dc:date>
    <item>
      <title>Upgrade not implemented on my account, with PayPal</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgrade-not-implemented-on-my-account-with-PayPal/m-p/756098#M29371</link>
      <description>&lt;P&gt;I upgraded my account hours ago after experiencing payment issues due to a hacked bank account. I've now lost the 3TB plan I was on (I am a long-time subscriber) and hours later my files are still not syncing across my devices AND I keep being asked to upgrade when I've already PAID for the upgrade (I have PayPal transaction ID). Ridiculous. DropBox makes it so difficult to get support.&amp;nbsp; Please advise?&amp;nbsp; #frustrated&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 11 Mar 2024 08:19:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgrade-not-implemented-on-my-account-with-PayPal/m-p/756098#M29371</guid>
      <dc:creator>Madbirdofvino</dc:creator>
      <dc:date>2024-03-11T08:19:16Z</dc:date>
    </item>
    <item>
      <title>Re: Upgrade not implemented - not syncing</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgrade-not-implemented-on-my-account-with-PayPal/m-p/756297#M29386</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811768"&gt;@Madbirdofvino&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Mon, 11 Mar 2024 08:20:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgrade-not-implemented-on-my-account-with-PayPal/m-p/756297#M29386</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-11T08:20:01Z</dc:date>
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