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    <title>topic Re: Downgraded Dropbox Plus - still shall pay though in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/756303#M29387</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811770"&gt;@Emmamiluha&lt;/a&gt;&lt;/SPAN&gt;, thanks for contacting us!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you upgrade to the trial via the Dropbox site directly, or from the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Mon, 11 Mar 2024 09:09:10 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-03-11T09:09:10Z</dc:date>
    <item>
      <title>Downgraded Dropbox Plus - still says I need to pay though</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/756102#M29372</link>
      <description>&lt;P&gt;I had a subscription for a 30 days free trial of dropbox plus. I already downgraded that one to the free basic version. Now I received an email telling me, I'd need to pay soon because my 30 days are over - unless I'd downgrade. Which I already did but I never received a confirmation mail. But when I'm logging in on my account there is no option to downgrade because I am already on the free basic version. I have no idea what to do - there is no option to contact anyone on the support team. Anyone had the same problem yet or knows how to deal with that?&lt;/P&gt;</description>
      <pubDate>Mon, 11 Mar 2024 09:08:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/756102#M29372</guid>
      <dc:creator>Emmamiluha</dc:creator>
      <dc:date>2024-03-11T09:08:09Z</dc:date>
    </item>
    <item>
      <title>Re: Downgraded Dropbox Plus - still shall pay though</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/756303#M29387</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811770"&gt;@Emmamiluha&lt;/a&gt;&lt;/SPAN&gt;, thanks for contacting us!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you upgrade to the trial via the Dropbox site directly, or from the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 11 Mar 2024 09:09:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/756303#M29387</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-11T09:09:10Z</dc:date>
    </item>
    <item>
      <title>Re: Downgraded Dropbox Plus - still shall pay though</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/759471#M29616</link>
      <description>&lt;P&gt;Hey Jay, sorry for the late response - I did it via Dropbox Site directly, not via mobile app. What's your recommendation? Thanks!&lt;/P&gt;</description>
      <pubDate>Sat, 23 Mar 2024 14:08:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/759471#M29616</guid>
      <dc:creator>Emmamiluha</dc:creator>
      <dc:date>2024-03-23T14:08:29Z</dc:date>
    </item>
    <item>
      <title>Re: Downgraded Dropbox Plus - still shall pay though</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/759682#M29643</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1811770"&gt;@Emmamiluha&lt;/a&gt;&lt;/SPAN&gt;, thanks for this info.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you go to your account settings &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;here&lt;/A&gt;, does it show that you're on the Basic plan?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And when was the last time you received one of those emails?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you send us a screenshot of the email you received, so we can check it out?&lt;/P&gt;</description>
      <pubDate>Mon, 25 Mar 2024 14:21:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgraded-Dropbox-Plus-still-says-I-need-to-pay-though/m-p/759682#M29643</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-25T14:21:37Z</dc:date>
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