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    <title>topic Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756988#M29440</link>
    <description>&lt;P&gt;Hey again, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1812539"&gt;@azzikr16&lt;/a&gt;! Can we log a ticket for you to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;? Since this is a billing issue, we’ll need to have account visibility to further help.&lt;/P&gt;</description>
    <pubDate>Wed, 13 Mar 2024 07:12:47 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2024-03-13T07:12:47Z</dc:date>
    <item>
      <title>My plan got cancelled, even though it expires in April</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756639#M29410</link>
      <description>&lt;P&gt;I just noticed my plan was downgraded from PRO (3TB) to Basic and as I checked from my latest billing, my PRO subscription should end by April 4, 2024, and it is only March 12.&lt;/P&gt;</description>
      <pubDate>Tue, 12 Mar 2024 06:41:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756639#M29410</guid>
      <dc:creator>azzikr16</dc:creator>
      <dc:date>2024-03-12T06:41:20Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756658#M29411</link>
      <description>&lt;P&gt;Hey &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1812539" target="_blank"&gt;@azzikr16&lt;/A&gt;, and welcome to our Community.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you send me a screenshot of the last upgrade/renewal email you got from Dropbox, while showing the date you received it at? If there’s any personal info on it, please make sure to hide it.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I’d also like a screenshot of what you see on this &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;page&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Tue, 12 Mar 2024 06:41:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756658#M29411</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-03-12T06:41:58Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756669#M29414</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="azzikr16_1-1710229763880.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44635i466BDA635D763A56/image-size/medium?v=v2&amp;amp;px=400" role="button" title="azzikr16_1-1710229763880.png" alt="azzikr16_1-1710229763880.png" /&gt;&lt;/span&gt;&lt;BR /&gt;Please take note that I do not recall canceling anything because I need Dropbox every day, but it says here that I did.&lt;BR /&gt;&lt;BR /&gt;Here is the last email from Dropbox.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="azzikr16_2-1710229884686.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44636i7C9AFFDA90A896B2/image-size/medium?v=v2&amp;amp;px=400" role="button" title="azzikr16_2-1710229884686.png" alt="azzikr16_2-1710229884686.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, here is what the billing page says.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="azzikr16_3-1710229907315.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44637iFBF364F0681ECC98/image-size/medium?v=v2&amp;amp;px=400" role="button" title="azzikr16_3-1710229907315.png" alt="azzikr16_3-1710229907315.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Tue, 12 Mar 2024 07:51:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756669#M29414</guid>
      <dc:creator>azzikr16</dc:creator>
      <dc:date>2024-03-12T07:51:56Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756955#M29439</link>
      <description>&lt;P&gt;Is there any update?&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2024 02:56:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756955#M29439</guid>
      <dc:creator>azzikr16</dc:creator>
      <dc:date>2024-03-13T02:56:12Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756988#M29440</link>
      <description>&lt;P&gt;Hey again, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1812539"&gt;@azzikr16&lt;/a&gt;! Can we log a ticket for you to this &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;email address&lt;/A&gt;? Since this is a billing issue, we’ll need to have account visibility to further help.&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2024 07:12:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/756988#M29440</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-03-13T07:12:47Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/757005#M29442</link>
      <description>&lt;P&gt;Yes&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2024 09:11:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/757005#M29442</guid>
      <dc:creator>azzikr16</dc:creator>
      <dc:date>2024-03-13T09:11:57Z</dc:date>
    </item>
    <item>
      <title>Re: PLAN DOWNGRADED EVEN IF NOT YET EXPIRED</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/757030#M29443</link>
      <description>&lt;P&gt;You’re all set, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1812539"&gt;@azzikr16&lt;/a&gt;. Please reply back to my email, when you see it.&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2024 10:49:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/My-plan-got-cancelled-even-though-it-expires-in-April/m-p/757030#M29443</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-03-13T10:49:30Z</dc:date>
    </item>
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