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    <title>topic Re: Downgrading Account After Paying for Annual Plan Immediately Restricts Account Features??? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/757250#M29470</link>
    <description>&lt;P&gt;This is so rubbish - why do they continue to charge you for the whole month when you need to be actively adding and removing users.&amp;nbsp; They charge immediately for adding them, so they could immediately remove the cost of a user at the time you remove.&amp;nbsp; Everyone else, frame.io (much better service), slack (slack even doesnt charge if not active so even dont need add and remove all the time). Sucks&lt;/P&gt;</description>
    <pubDate>Wed, 13 Mar 2024 23:40:13 GMT</pubDate>
    <dc:creator>Limehouse</dc:creator>
    <dc:date>2024-03-13T23:40:13Z</dc:date>
    <item>
      <title>Downgrading Account After Paying for Annual Plan Immediately Restricts Account Features???</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/628058#M16016</link>
      <description>&lt;P&gt;The auto-renewal for my annual plan just went through today.&amp;nbsp; I forgot to cancel auto-renew, so that's on me (Dropbox seems to be one of the few remaining subscription services that doesn't send a reminder email prior to the auto-renewal, which makes for a less than stellar customer experience, but that's an issue for a different post).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The bigger issue is that, according to the pages I clicked through to see about cancelling my account, Dropbox will immediately restrict access to my already paid-for features, while at the same time denying refunds?&amp;nbsp; Companies aren't allowed to accept customer money while denying said customer access to the services the money paid for.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So, for clarification, if I cancel my account (on the same day the auto-renewal processed), will I actually lose access to some/all of the services I just paid for?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any help is appreciated.&lt;/P&gt;</description>
      <pubDate>Sat, 08 Oct 2022 18:07:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/628058#M16016</guid>
      <dc:creator>drewsouth</dc:creator>
      <dc:date>2022-10-08T18:07:31Z</dc:date>
    </item>
    <item>
      <title>Re: Downgrading Account After Paying for Annual Plan Immediately Restricts Account Features???</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/628072#M16017</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1580915"&gt;@drewsouth&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;Dropbox seems to be one of the few remaining subscription services that doesn't send a reminder email prior to the auto-renewal&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;They do send reminder emails. I've received one every year about one month prior to my renewal.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;&lt;HR /&gt;Dropbox will immediately restrict access to my already paid-for features, while at the same time denying refunds?&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;No, that's not accurate. When you cancel a subscription, all you're cancelling is the automatic renewal. You'll retain your account benefits until your next billing period, at which point your account will be downgraded to the Basic plan.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 08 Oct 2022 20:17:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/628072#M16017</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-08T20:17:56Z</dc:date>
    </item>
    <item>
      <title>Re: Downgrading Account After Paying for Annual Plan Immediately Restricts Account Features???</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/630519#M16285</link>
      <description>&lt;P&gt;You're absolutely right.&amp;nbsp; I searched my inbox again, and there was a reminder email, unopened.&amp;nbsp; I guess I got busy and forgot about it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for the assist.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Oct 2022 19:52:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/630519#M16285</guid>
      <dc:creator>drewsouth</dc:creator>
      <dc:date>2022-10-19T19:52:56Z</dc:date>
    </item>
    <item>
      <title>Re: Downgrading Account After Paying for Annual Plan Immediately Restricts Account Features???</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/757250#M29470</link>
      <description>&lt;P&gt;This is so rubbish - why do they continue to charge you for the whole month when you need to be actively adding and removing users.&amp;nbsp; They charge immediately for adding them, so they could immediately remove the cost of a user at the time you remove.&amp;nbsp; Everyone else, frame.io (much better service), slack (slack even doesnt charge if not active so even dont need add and remove all the time). Sucks&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2024 23:40:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Downgrading-Account-After-Paying-for-Annual-Plan-Immediately/m-p/757250#M29470</guid>
      <dc:creator>Limehouse</dc:creator>
      <dc:date>2024-03-13T23:40:13Z</dc:date>
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