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    <title>topic Re: How to cancel my subscription, if I can't access the account? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758140#M29551</link>
    <description>&lt;P&gt;Hi Walter,&lt;/P&gt;&lt;P&gt;Thank you. That's what I meant when I typed "&lt;SPAN&gt;I"m not seeing it". I'll now add for clarification, in any my inbox(es).&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 18 Mar 2024 15:16:16 GMT</pubDate>
    <dc:creator>purpletaurus</dc:creator>
    <dc:date>2024-03-18T15:16:16Z</dc:date>
    <item>
      <title>How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757730#M29519</link>
      <description>&lt;P&gt;My personal dropbox account was connected to a gmail account that no longer exists.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Therefore, I can't access my dropbox account files because it sends me a code to login to this old email account that no longer exists (was merged, but nothing is being forwarded).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Fortunately, I have most of these dropbox files in icloud, however, I'm still being charged for the old dropbox account. How do I cancel this without having to get into my old account since I'm unable to do so.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 16:14:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757730#M29519</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-15T16:14:34Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757742#M29521</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813731"&gt;@purpletaurus&lt;/a&gt;&lt;/SPAN&gt;, and thanks for your post today.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since that's the case, I would suggest reaching out to our support team directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do so by opening a private browsing/incognito window and going to &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;There, in the "I want to look up information related to:" section, choose "other" and then put in an email address you can access.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you have your ticket number, please send it over to us as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 16:18:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757742#M29521</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-15T16:18:34Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757756#M29523</link>
      <description>&lt;P&gt;Thank you. Looking forward to getting this resolved!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 17:29:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757756#M29523</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-15T17:29:58Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757758#M29524</link>
      <description>&lt;P&gt;Ticket # 23463611&lt;/P&gt;&lt;P&gt;Thank you!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 17:49:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757758#M29524</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-15T17:49:23Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757775#M29525</link>
      <description>&lt;P&gt;Thanks, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813731"&gt;@purpletaurus&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just replied to your email, so make sure to get back to me, when you have a chance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Cheers!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Mar 2024 19:02:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/757775#M29525</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-15T19:02:37Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758129#M29549</link>
      <description>&lt;P&gt;Hi Hannah,&lt;/P&gt;&lt;P&gt;Could you resend your reply? I"m not seeing it. thank you!&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 14:59:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758129#M29549</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-18T14:59:05Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758132#M29550</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813731"&gt;@purpletaurus&lt;/a&gt;&lt;/SPAN&gt; - sorry to jump in here, but did you check your email's &amp;nbsp;inbox and the junk/spam folder as well for Hannah's email and any updates on your ticket?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 15:06:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758132#M29550</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-18T15:06:09Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758140#M29551</link>
      <description>&lt;P&gt;Hi Walter,&lt;/P&gt;&lt;P&gt;Thank you. That's what I meant when I typed "&lt;SPAN&gt;I"m not seeing it". I'll now add for clarification, in any my inbox(es).&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 15:16:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758140#M29551</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-18T15:16:16Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758180#M29559</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813731"&gt;@purpletaurus&lt;/a&gt;&lt;/SPAN&gt;, I checked, and it seems that Walter replied back to you.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you receive the message, or still no luck?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 19:12:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758180#M29559</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-18T19:12:09Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758464#M29582</link>
      <description>&lt;P&gt;Yes, I found it! thanks.&lt;/P&gt;&lt;P&gt;are you saying there is no way to retrieve my dropbox items?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Mar 2024 18:09:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758464#M29582</guid>
      <dc:creator>purpletaurus</dc:creator>
      <dc:date>2024-03-19T18:09:23Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel my subscription, if I can't access the account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758488#M29583</link>
      <description>&lt;P&gt;Have you responded back to the email chain, by any chance &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1813731"&gt;@purpletaurus&lt;/a&gt;&lt;/SPAN&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm asking, because there might be a way for us to help you with the 6-digit-security code. In any way, we'd like to try, by sending it over to the right team, for review.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Mar 2024 19:14:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-my-subscription-if-I-can-t-access-the-account/m-p/758488#M29583</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-19T19:14:48Z</dc:date>
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