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    <title>topic Re: Need to cancel free trial but Play Store doesn't allow me to in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758141#M29552</link>
    <description>&lt;P&gt;Hi @Walter,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you so much for getting back to me.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In my Plan, it says the following:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;Dropbox Plus trial&lt;DIV class=""&gt;Your free trial of Dropbox Plus will end on March 30, 2024. If you don’t cancel your free trial by then, you will be billed for your Dropbox Plus subscription.&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;Current plan&lt;/DIV&gt;&lt;DIV class=""&gt;Dropbox Basic&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I am in the Dropbox app and click on 'how to cancel', and then on 'leave Plus', it redirects me to the Google Play Store where I get below message&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="thumbnail.jpg" style="width: 450px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44802i3D9FA6ADC020AA9C/image-size/large?v=v2&amp;amp;px=999" role="button" title="thumbnail.jpg" alt="thumbnail.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 18 Mar 2024 15:46:59 GMT</pubDate>
    <dc:creator>SilviaKruse</dc:creator>
    <dc:date>2024-03-18T15:46:59Z</dc:date>
    <item>
      <title>Need to cancel free trial but Play Store doesn't allow me to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758116#M29547</link>
      <description>&lt;P&gt;Hi.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I tried to cancel my free Dropbox Plus trial today which I will have to cancel before 30th March. However, it won't allow me to.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I follow the directions/instructions and go into my Dropbox account and then in cancel subscription, it sends me to Google Play Store. However, in Google Play Store I get following message: 'We couldn't find your subscription. Make sure that you're signed in to the right account...' (which I am!!!).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I also checked the subscriptions in Google Play Store (again, it's the very same account as my Dropbox account as I created the account by using this Google account), however, this subscription does not show up there.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I really do not want to be charged for the subscription because I don't need it.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Please help!&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 14:15:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758116#M29547</guid>
      <dc:creator>SilviaKruse</dc:creator>
      <dc:date>2024-03-18T14:15:31Z</dc:date>
    </item>
    <item>
      <title>Re: Need to cancel free trial but Play Store doesn't allow me to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758118#M29548</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814456"&gt;@SilviaKruse&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Could you please clarify what's shown in your &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan tab&lt;/A&gt; at the moment and send us a screenshot of the exact error you're getting too?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 14:21:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758118#M29548</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-18T14:21:06Z</dc:date>
    </item>
    <item>
      <title>Re: Need to cancel free trial but Play Store doesn't allow me to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758141#M29552</link>
      <description>&lt;P&gt;Hi @Walter,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you so much for getting back to me.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In my Plan, it says the following:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;Dropbox Plus trial&lt;DIV class=""&gt;Your free trial of Dropbox Plus will end on March 30, 2024. If you don’t cancel your free trial by then, you will be billed for your Dropbox Plus subscription.&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;DIV class=""&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;DIV class=""&gt;Current plan&lt;/DIV&gt;&lt;DIV class=""&gt;Dropbox Basic&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I am in the Dropbox app and click on 'how to cancel', and then on 'leave Plus', it redirects me to the Google Play Store where I get below message&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="thumbnail.jpg" style="width: 450px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/44802i3D9FA6ADC020AA9C/image-size/large?v=v2&amp;amp;px=999" role="button" title="thumbnail.jpg" alt="thumbnail.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 15:46:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758141#M29552</guid>
      <dc:creator>SilviaKruse</dc:creator>
      <dc:date>2024-03-18T15:46:59Z</dc:date>
    </item>
    <item>
      <title>Re: Need to cancel free trial but Play Store doesn't allow me to</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758202#M29563</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814456"&gt;@SilviaKruse&lt;/a&gt;, can we actually send you an email, so we can look into your request internally?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know!&lt;/P&gt;</description>
      <pubDate>Mon, 18 Mar 2024 20:53:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Need-to-cancel-free-trial-but-Play-Store-doesn-t-allow-me-to/m-p/758202#M29563</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-03-18T20:53:19Z</dc:date>
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