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    <title>topic Can't access my email address to login and cancel my subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-email-address-to-login-and-cancel-my/m-p/759904#M29650</link>
    <description>&lt;P&gt;Hi there...&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have a dropbox account that I have not used for years. However - I no longer have access to the email address that I used to create the account. So I can't log in to cancel it. I've tried to reach customer support several times but with no luck. So I just keep paying month after month. Does anyone have a hack for this problem?&lt;/P&gt;
&lt;P&gt;Kh_Jesper&lt;/P&gt;</description>
    <pubDate>Tue, 26 Mar 2024 09:47:44 GMT</pubDate>
    <dc:creator>jesperwahlberg</dc:creator>
    <dc:date>2024-03-26T09:47:44Z</dc:date>
    <item>
      <title>Can't access my email address to login and cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-email-address-to-login-and-cancel-my/m-p/759904#M29650</link>
      <description>&lt;P&gt;Hi there...&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have a dropbox account that I have not used for years. However - I no longer have access to the email address that I used to create the account. So I can't log in to cancel it. I've tried to reach customer support several times but with no luck. So I just keep paying month after month. Does anyone have a hack for this problem?&lt;/P&gt;
&lt;P&gt;Kh_Jesper&lt;/P&gt;</description>
      <pubDate>Tue, 26 Mar 2024 09:47:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-email-address-to-login-and-cancel-my/m-p/759904#M29650</guid>
      <dc:creator>jesperwahlberg</dc:creator>
      <dc:date>2024-03-26T09:47:44Z</dc:date>
    </item>
    <item>
      <title>Re: Can't access my email address to login and cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-email-address-to-login-and-cancel-my/m-p/759908#M29651</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1816983"&gt;@jesperwahlberg&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, thanks for reaching out to the Dropbox Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like to cancel a subscription you can't access, I'd suggest reaching out to our support team directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do this, open a private browsing/incognito window on your browser and go to &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the "I want to look up information related to:" box, choose "other" and put in an email address you can access.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Then fill out the form, submit your request and give us the ticket number once you have it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 26 Mar 2024 09:48:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-access-my-email-address-to-login-and-cancel-my/m-p/759908#M29651</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-26T09:48:19Z</dc:date>
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