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    <title>topic Re: Auto payment done by Apple pay but my account got downgraded from Dropbox Plus to Free Basic in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Auto-payment-done-by-Apple-pay-but-my-account-got-downgraded/m-p/761437#M29792</link>
    <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1819345"&gt;@MManfredi &lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to restore your purchase in the Dropbox app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can follow &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile#:~:text=Open%20the%20Dropbox,Restore%20Purchases." target="_blank" rel="noopener"&gt;these steps&lt;/A&gt; to do so.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes.&lt;/P&gt;</description>
    <pubDate>Wed, 03 Apr 2024 07:08:17 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2024-04-03T07:08:17Z</dc:date>
    <item>
      <title>Auto payment done by Apple pay but my account got downgraded from Dropbox Plus to Free Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Auto-payment-done-by-Apple-pay-but-my-account-got-downgraded/m-p/761434#M29790</link>
      <description>&lt;P&gt;Auto annual payment done by Apple pay Febuary 15 2024, and I had my account downgraded from Dropbox Plus to Free Basic for lack of payment.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That is insane that there is no way to contact Dropbox costumer service by a mistake that they did about my account, is frustrating!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I`m a customer for years, renewed every year automtic, I`m payed fully for a Dropbox Plus until Feuary 2025 and I have my account downgraded!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;O hope I received a contact of Dropbox suppot by this mesage!!&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 07:00:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Auto-payment-done-by-Apple-pay-but-my-account-got-downgraded/m-p/761434#M29790</guid>
      <dc:creator>MManfredi</dc:creator>
      <dc:date>2024-04-03T07:00:49Z</dc:date>
    </item>
    <item>
      <title>Re: Auto payment done by Apple pay but my account got downgraded from Dropbox Plus to Free Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Auto-payment-done-by-Apple-pay-but-my-account-got-downgraded/m-p/761437#M29792</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1819345"&gt;@MManfredi &lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to restore your purchase in the Dropbox app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can follow &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile#:~:text=Open%20the%20Dropbox,Restore%20Purchases." target="_blank" rel="noopener"&gt;these steps&lt;/A&gt; to do so.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know how it goes.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 07:08:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Auto-payment-done-by-Apple-pay-but-my-account-got-downgraded/m-p/761437#M29792</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-03T07:08:17Z</dc:date>
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