<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Account with no access still getting charged - no way to cancel in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761460#M29798</link>
    <description>&lt;P&gt;I see. Thanks for the updates!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, I’d suggest reaching out to our support team directly. Here’s &lt;A href="https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-charged-for-an-unknown-account/m-p/730480/highlight/true#M26858" target="_blank"&gt;how&lt;/A&gt; you can do this (also, make sure you’re not logged into ANY Dropbox account while logging the ticket).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Feel free to send me your ticket number here afterwards.&lt;/P&gt;</description>
    <pubDate>Wed, 03 Apr 2024 09:45:43 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2024-04-03T09:45:43Z</dc:date>
    <item>
      <title>Account with no access still getting charged - no way to cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761441#M29793</link>
      <description>&lt;P&gt;I set up a Dropbox account for an old job with that job email. I no longer have access as have left the job. I still get charged £9.99 every month. I have no way of cancelling or requesting a refund. What can I do? Thank you.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 08:15:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761441#M29793</guid>
      <dc:creator>WKC2022</dc:creator>
      <dc:date>2024-04-03T08:15:03Z</dc:date>
    </item>
    <item>
      <title>Re: Account with no access still getting charged - no way to cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761444#M29794</link>
      <description>&lt;P&gt;Thanks for posting about this on our forum, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1819923"&gt;@WKC2022&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you clarify how you upgraded that Dropbox account initially? Was it via &lt;A href="http://www.dropbox.com" target="_blank"&gt;www.dropbox.com&lt;/A&gt;, or &lt;A href="https://help.dropbox.com/plans/cancel-mobile" target="_blank"&gt;iTunes/Google Play&lt;/A&gt; instead?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Do you happen to remember the password of your Dropbox account perhaps? Even with no access to its linked email address, you may still be able to access it this way and see if you can cancel the auto-renewal at least.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let me know, and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 08:16:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761444#M29794</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-03T08:16:26Z</dc:date>
    </item>
    <item>
      <title>Re: Account with no access still getting charged - no way to cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761445#M29795</link>
      <description>It was via dropbox.com&lt;BR /&gt;I’ve tried where you put the charge amount and card details to request refund/cancellation but I did that last month and they didn’t cancel or refund and have just charged again. Very grateful for the help &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;</description>
      <pubDate>Wed, 03 Apr 2024 08:15:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761445#M29795</guid>
      <dc:creator>WKC2022</dc:creator>
      <dc:date>2024-04-03T08:15:46Z</dc:date>
    </item>
    <item>
      <title>Re: Account with no access still getting charged - no way to cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761446#M29796</link>
      <description>I also know the password but it keeps asking for two-factor authentication (I do not have access to the work email anymore)</description>
      <pubDate>Wed, 03 Apr 2024 08:25:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761446#M29796</guid>
      <dc:creator>WKC2022</dc:creator>
      <dc:date>2024-04-03T08:25:06Z</dc:date>
    </item>
    <item>
      <title>Re: Account with no access still getting charged - no way to cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761460#M29798</link>
      <description>&lt;P&gt;I see. Thanks for the updates!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, I’d suggest reaching out to our support team directly. Here’s &lt;A href="https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-charged-for-an-unknown-account/m-p/730480/highlight/true#M26858" target="_blank"&gt;how&lt;/A&gt; you can do this (also, make sure you’re not logged into ANY Dropbox account while logging the ticket).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Feel free to send me your ticket number here afterwards.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 09:45:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Account-with-no-access-still-getting-charged-no-way-to-cancel/m-p/761460#M29798</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-03T09:45:43Z</dc:date>
    </item>
  </channel>
</rss>

