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    <title>topic Re: Cancelled my Business account and now I cannot use my email for another account for 30 days in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761755#M29826</link>
    <description>&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;To cancel a Dropbox free trial: 1. Log in to &lt;FONT&gt;&lt;A href="http://www.dropbox.com/" target="_blank" rel="noopener"&gt;www.dropbox.com&lt;/A&gt; &lt;/FONT&gt;with your admin credentials. 2. Click Admin console in the left sidebar. 3. Click Billing in the left sidebar. 4. At the bottom of the page, click Cancel your trial. 5. Click Cancel Dropbox Business. 6. Click the checkbox to acknowledge that disbanding a team is permanent. 7. Click Disband team and log out. -You’ll receive an email confirming that your free trial is canceled. For more reference, click here: &lt;FONT&gt;&lt;A href="https://help.dropbox.com/plans/cancel-dropbox-business-free-trial" target="_blank" rel="noopener"&gt;https://help.dropbox.com/plans/cancel-dropbox-business-free-trial&lt;/A&gt; &lt;/FONT&gt;.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Istyle2USA_0-1712211487646.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45230i615931390B744B23/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Istyle2USA_0-1712211487646.png" alt="Istyle2USA_0-1712211487646.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;Take your time. Please let me know if you have questions or if you have completed the procedure. I will stay here on the chat with you and check up on you every 2 minutes to make sure we are still connected.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;Clarence&lt;/FONT&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;I'm going through the steps now, I tried this and made a mistake please hold&lt;/FONT&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 04 Apr 2024 06:18:32 GMT</pubDate>
    <dc:creator>Istyle2USA</dc:creator>
    <dc:date>2024-04-04T06:18:32Z</dc:date>
    <item>
      <title>Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761738#M29823</link>
      <description>&lt;P&gt;Has anyone experienced this, I created a business team account by mistake and wanted to cancel and start over.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I asked the chatbot if I should cancel my trail plan and start over or downgrade. They advised me to cancel the account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I did so and now when I try to create a new account with a basic plan I cannot do so for 30 days. Is there any way to get around this?&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 06:06:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761738#M29823</guid>
      <dc:creator>Istyle2USA</dc:creator>
      <dc:date>2024-04-04T06:06:21Z</dc:date>
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    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761751#M29825</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820374"&gt;@Istyle2USA&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out to the Dropbox Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please describe the exact steps you followed?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, what kind of error did you see when you tried to create a new Dropbox account under the address used for the Business trial?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know!&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 06:08:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761751#M29825</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-04T06:08:04Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761755#M29826</link>
      <description>&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;To cancel a Dropbox free trial: 1. Log in to &lt;FONT&gt;&lt;A href="http://www.dropbox.com/" target="_blank" rel="noopener"&gt;www.dropbox.com&lt;/A&gt; &lt;/FONT&gt;with your admin credentials. 2. Click Admin console in the left sidebar. 3. Click Billing in the left sidebar. 4. At the bottom of the page, click Cancel your trial. 5. Click Cancel Dropbox Business. 6. Click the checkbox to acknowledge that disbanding a team is permanent. 7. Click Disband team and log out. -You’ll receive an email confirming that your free trial is canceled. For more reference, click here: &lt;FONT&gt;&lt;A href="https://help.dropbox.com/plans/cancel-dropbox-business-free-trial" target="_blank" rel="noopener"&gt;https://help.dropbox.com/plans/cancel-dropbox-business-free-trial&lt;/A&gt; &lt;/FONT&gt;.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Istyle2USA_0-1712211487646.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45230i615931390B744B23/image-size/medium?v=v2&amp;amp;px=400" role="button" title="Istyle2USA_0-1712211487646.png" alt="Istyle2USA_0-1712211487646.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;Take your time. Please let me know if you have questions or if you have completed the procedure. I will stay here on the chat with you and check up on you every 2 minutes to make sure we are still connected.&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;Clarence&lt;/FONT&gt;&lt;/P&gt;&lt;P class=""&gt;&lt;FONT face="'Roboto', 'Helvetica Neue', Helvetica, Arial, sans-serif;"&gt;I'm going through the steps now, I tried this and made a mistake please hold&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 06:18:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761755#M29826</guid>
      <dc:creator>Istyle2USA</dc:creator>
      <dc:date>2024-04-04T06:18:32Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761811#M29837</link>
      <description>&lt;P&gt;Thanks, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820374"&gt;@Istyle2USA&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And what did you see when you tried to create a new account?&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 10:39:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761811#M29837</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-04T10:39:48Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761921#M29852</link>
      <description>&lt;P&gt;That I could not create a new account for 30 days using the email and password I put in. So I changed the password and it still would not accept it.&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 17:42:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761921#M29852</guid>
      <dc:creator>Istyle2USA</dc:creator>
      <dc:date>2024-04-04T17:42:55Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761942#M29854</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820374"&gt;@Istyle2USA&lt;/a&gt;&lt;/SPAN&gt; - sorry to jump in here, but could you send us a screenshot of the exact error you're getting (omitting any personal information) so that we can have a visual too?&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 19:17:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761942#M29854</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-04-04T19:17:30Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761946#M29856</link>
      <description>&lt;DIV class=""&gt;It won't let me create an account using my email that I used when I cancelled the business account. I tried changing the password and it still will not let me. Why is this so challenging. I made a mistake, I did not want a business team plan. I wanted to downgrage or cancel depending on which was the best route. The route I was advised has it that I cannot create an account. How many screen captures are needed to explain that or is everything on this platform managed by chatbots.&amp;nbsp;
&lt;DIV class=""&gt;&lt;SPAN class=""&gt;Back&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;DIV class=""&gt;&lt;SPAN class=""&gt;Welcome back&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV class=""&gt;
&lt;DIV&gt;
&lt;DIV&gt;
&lt;DIV class=""&gt;&lt;SPAN class=""&gt;Log in using [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896#M113" target="_blank" rel="noopener"&gt;Community's Guidelines&lt;/A&gt;]&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV class=""&gt;
&lt;DIV class=""&gt;Password
&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;DIV class=""&gt;&lt;SPAN class=""&gt;Invalid email or password&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;DIV class=""&gt;&lt;A href="https://www.dropbox.com/forgot?email_from_login=thebluffcostumedept@gmail.com" target="_blank" rel="noopener"&gt;Forgot your password?&lt;/A&gt;&lt;/DIV&gt;
&lt;DIV class=""&gt;
&lt;DIV class=""&gt;
&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;/DIV&gt;
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&lt;/DIV&gt;</description>
      <pubDate>Thu, 04 Apr 2024 21:21:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761946#M29856</guid>
      <dc:creator>Istyle2USA</dc:creator>
      <dc:date>2024-04-04T21:21:09Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761979#M29858</link>
      <description>&lt;P&gt;I see, thanks for the additional information &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820374"&gt;@Istyle2USA&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if we reached out via email to have a further look internally at this point?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 21:22:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761979#M29858</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-04-04T21:22:13Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761981#M29859</link>
      <description>&lt;P&gt;Please do, [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896#M113" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Thu, 04 Apr 2024 23:29:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761981#M29859</guid>
      <dc:creator>Istyle2USA</dc:creator>
      <dc:date>2024-04-04T23:29:35Z</dc:date>
    </item>
    <item>
      <title>Re: Cancelled my Business account and now I cannot use my email for another account for 30 days</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761998#M29862</link>
      <description>&lt;P&gt;Sure thing &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820374"&gt;@Istyle2USA&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 05 Apr 2024 00:34:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancelled-my-Business-account-and-now-I-cannot-use-my-email-for/m-p/761998#M29862</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-04-05T00:34:13Z</dc:date>
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