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    <title>topic Re: Dropbox Subscription Frustration in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Subscription-Frustration/m-p/763253#M29989</link>
    <description>&lt;P&gt;Hi there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823181"&gt;@C22HA&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you happen to be using the iOS app, could you restore your purchases as outlined &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;here&lt;/A&gt; and let us know how it goes?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 10 Apr 2024 22:36:57 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2024-04-10T22:36:57Z</dc:date>
    <item>
      <title>Dropbox Subscription Frustration</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Subscription-Frustration/m-p/763251#M29988</link>
      <description>Hi all, I have a Dropbox Plus Subscription, however the app and online is saying my account is only Basic and will not allow access to my files. I have searched the support website all morning, but cannot find access to Chatbot and obviously are not able to access the Plus support options I am paying for given they have my account set as Basic. Any ideas on how to get this fixed, other than heading onto socials and making a scene?! I have even tried clicking on the link they have in red to ‘upgrade from basic to plus’ as the size of my files is way over what a Basic account allows, but can’t as it shows up as ‘You are already subscribed to this’. This is really testing my patience - as is the ‘support centre’ options taking me in circles with no actual support - so all insight and suggestions are greatly appreciated!! TIA.</description>
      <pubDate>Wed, 10 Apr 2024 22:28:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Subscription-Frustration/m-p/763251#M29988</guid>
      <dc:creator>C22HA</dc:creator>
      <dc:date>2024-04-10T22:28:32Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Subscription Frustration</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Subscription-Frustration/m-p/763253#M29989</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1823181"&gt;@C22HA&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you happen to be using the iOS app, could you restore your purchases as outlined &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;here&lt;/A&gt; and let us know how it goes?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 10 Apr 2024 22:36:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Subscription-Frustration/m-p/763253#M29989</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-04-10T22:36:57Z</dc:date>
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