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  <channel>
    <title>topic Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764951#M30104</link>
    <description>&lt;P&gt;They responded with more hoops to jump through and it takes them 3 days to respond to anything. Literally just want to upgrade my account.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 18 Apr 2024 19:15:16 GMT</pubDate>
    <dc:creator>nsns</dc:creator>
    <dc:date>2024-04-18T19:15:16Z</dc:date>
    <item>
      <title>Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764880#M30091</link>
      <description>&lt;P&gt;Hey All,&lt;/P&gt;
&lt;P&gt;I got an error when I purchased my plan from the sales rep link and it has been a NIGHTMARE every since. I can't make ANY changes to my account and the plan is always wrong. I had business plus for 3 users, but was charged for 5 users... it took over a week to fix this and they had to refund the entire thing and have me repurchase a plan for 3 users. With the repurchase link it was just for the regular business plan with 3 users... for 2 weeks I have asked support why I dont have unlimited templates like I was sold on and all they said was "we will send your feedback to developers". I finally figured out the issue on my own was I just needed to upgrade to business plus again... I have tried to upgrade via my account through the upgrade option, through the plan option, through the billing option, and through a specific link provided by support and continually get the same error. I have contacted support 3 times. I was given instructions how to upgrade on my own and ticket closed (again... there is AN ERROR and I can't). It has been days with no support reply. I am literally losing business and trying to give dropbox more money and upgrade my plan. What a horrible experience. Any tips to just upgrade? It is a simple solution to my problem yet support either didn't know I should upgrade or is unable to help me upgrade! Help!!&lt;/P&gt;</description>
      <pubDate>Fri, 24 May 2024 16:57:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764880#M30091</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-05-24T16:57:28Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764885#M30093</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826507"&gt;@nsns&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you still trying to upgrade? What is the &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;current plan&lt;/A&gt; you're on?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have the ticket ID from when you contacted the support team?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 14:50:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764885#M30093</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-04-18T14:50:25Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764893#M30095</link>
      <description>&lt;P&gt;I am trying to upgrade to Essentials 30 day free trial because I want to test the recording capabilities on the new Capture app. But cannot seem to download the app correctly and the upgrade will not validate. Gets to 'validate transaction' but there is a blank box on the screen and nothing at my bank. Trying to get help is hopeless. Quick chat popped up, went through it all with him to be told to email customer support who replied that they do not give support! Gave me links to where I started this morning. Going round in circles.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 15:12:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764893#M30095</guid>
      <dc:creator>louiseinfrance</dc:creator>
      <dc:date>2024-04-18T15:12:08Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764903#M30096</link>
      <description>&lt;P&gt;Thank you! Yes&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23616258" target="_blank" rel="noopener"&gt;Ticket #23616258: TEAMS: Please Upgrade Plan&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23623661" target="_blank" rel="noopener"&gt;Ticket #23623661: Dropbox&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class=""&gt;Support&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Chat&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23616301" target="_blank" rel="noopener"&gt;Ticket #23616301: Dropbox&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN class=""&gt;Support&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Chat&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here are the 3 incredibly unhelpful support tickets. I just need to upgrade to plus! Use the card on file or send me an invoice.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 15:58:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764903#M30096</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-18T15:58:45Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764904#M30097</link>
      <description>&lt;P&gt;Same. Literally trying to give this company money and support is useless. Literally no one can help me upgrade? Same process here THREE TIMES!&amp;nbsp; Ridiculous!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 15:59:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764904#M30097</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-18T15:59:51Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764948#M30103</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826538"&gt;@louiseinfrance&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you send us the ticket number for your communication with our support team, so we can investigate?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As for you, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826507"&gt;@nsns&lt;/a&gt;&lt;/SPAN&gt;, I'm sorry to hear about your experience.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From what I can see, you currently have a ticket that's been sent to our specialists.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have raised the priority of your ticket and passed your comments along.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Anything you need to add, please add it to that ticket, and our colleague will get back to you with an update the soonest possible.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 19:09:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764948#M30103</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-18T19:09:05Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764951#M30104</link>
      <description>&lt;P&gt;They responded with more hoops to jump through and it takes them 3 days to respond to anything. Literally just want to upgrade my account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 19:15:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764951#M30104</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-18T19:15:16Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764954#M30105</link>
      <description>&lt;P&gt;Also I have been told 3 times there is a ticket escalated to a specialist. No one has helped. It has been about 2 weeks.&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 19:25:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764954#M30105</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-18T19:25:37Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764987#M30110</link>
      <description>&lt;P&gt;I understand where you're coming from, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826507"&gt;@nsns&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, for sure.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, since you're already in contact with our team, they're the ones who can assist you with this, so I'd suggest sticking with them, so they can resolve this for you.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If there's something else we can do, though, let us know!&lt;/P&gt;</description>
      <pubDate>Thu, 18 Apr 2024 21:52:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/764987#M30110</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-18T21:52:19Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765008#M30115</link>
      <description>&lt;P&gt;Yes! You can get someone to upgrade my plan &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Honestly I haven't gotten any response from any specialist. Just support people telling me someone will contact me and nobody has.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 02:34:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765008#M30115</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-19T02:34:16Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765096#M30127</link>
      <description>&lt;P&gt;I still have not heard from support and it has now been FIVE business days???? Still trying to upgrade?&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 15:29:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765096#M30127</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-19T15:29:22Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765098#M30128</link>
      <description>&lt;P&gt;Hi Jay.... any update? No response from any of the support tickets I gave you the numbers to? It has been five business days now....&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 15:30:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765098#M30128</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-19T15:30:20Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765133#M30132</link>
      <description>&lt;P&gt;Me too! I paid for an upgrade, and I can see the purchase has been made on my bank account, but nothing's changed on my Dropbox account. Still says I need to upgrade and I recieved no email regarding the payment. Tried to solve the problem and find an email or anything to customer services but here I am, less money and nothing for it. Really disappointed!&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 18:06:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765133#M30132</guid>
      <dc:creator>annabr</dc:creator>
      <dc:date>2024-04-19T18:06:41Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765169#M30137</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826507"&gt;@nsns&lt;/a&gt;&lt;/SPAN&gt;, sorry for any inconvenience this might cause, but only the member of the team that's handling your case will be able to give you updates on the progress.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As for your case, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1827136"&gt;@annabr&lt;/a&gt;&lt;/SPAN&gt;, how did you upgrade your account? Directly from the Dropbox website of the Dropbox mobile app on your phone?&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 20:07:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765169#M30137</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-19T20:07:02Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765171#M30138</link>
      <description>I upgraded on the website.</description>
      <pubDate>Fri, 19 Apr 2024 20:22:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765171#M30138</guid>
      <dc:creator>annabr</dc:creator>
      <dc:date>2024-04-19T20:22:41Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765180#M30139</link>
      <description>&lt;P&gt;No one is handling the case thats what I am trying to say. It looks like this is happening to multiple people. I'm trying to get someone or anyone to handle the case and help me upgrade!!&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 21:16:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765180#M30139</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-19T21:16:30Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765181#M30140</link>
      <description>&lt;P&gt;Literally the worst company service of any company. Starting to wonder if it is a scam or something.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 21:17:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765181#M30140</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-19T21:17:01Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765888#M30209</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826507"&gt;@nsns&lt;/a&gt;&lt;/SPAN&gt;, we do apologize for the delay and we can see that you're already in contact with the specialized agent working on the case, so for any updates, make sure to check with them on the ticket.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And regarding your issue, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1827136"&gt;@annabr&lt;/a&gt;&lt;/SPAN&gt;, would it be okay if we reached out to you via email as well, so we can investigate further?&lt;/P&gt;</description>
      <pubDate>Tue, 23 Apr 2024 16:37:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765888#M30209</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-04-23T16:37:21Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765896#M30211</link>
      <description>Yes, I would like that.</description>
      <pubDate>Tue, 23 Apr 2024 16:49:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765896#M30211</guid>
      <dc:creator>annabr</dc:creator>
      <dc:date>2024-04-23T16:49:28Z</dc:date>
    </item>
    <item>
      <title>Re: Anyone Else Unable To Upgrade?? Plus Horrible Customer Service</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765902#M30212</link>
      <description>&lt;P&gt;can someone reach out to me via email? I have been waiting since 4/11...it is now 4/23.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 23 Apr 2024 16:58:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Anyone-Else-Unable-To-Upgrade-Plus-Horrible-Customer-Service/m-p/765902#M30212</guid>
      <dc:creator>nsns</dc:creator>
      <dc:date>2024-04-23T16:58:47Z</dc:date>
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