<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Need engagement in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770932#M30609</link>
    <description>Thanks! Rich’s post has now disappeared. Can you tell me how to get a ticket from the support team?</description>
    <pubDate>Thu, 16 May 2024 05:55:02 GMT</pubDate>
    <dc:creator>Jackieab53d</dc:creator>
    <dc:date>2024-05-16T05:55:02Z</dc:date>
    <item>
      <title>I got a charge from Dropbox and I'm not even subscribed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/768637#M30440</link>
      <description>&lt;P&gt;Hi Dropbox just took £100 from my account and I’m not even subscribed to them. The help centre just gives me articles to rear which gets me nowhere. I really can’t afford to lose this money. Can anyone help?&lt;/P&gt;</description>
      <pubDate>Mon, 06 May 2024 17:41:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/768637#M30440</guid>
      <dc:creator>Jackieab53d</dc:creator>
      <dc:date>2024-05-06T17:41:02Z</dc:date>
    </item>
    <item>
      <title>Re: Help please</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/768642#M30442</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834069"&gt;@Jackieab53d&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;Hi Dropbox just took £100 from my account and I’m not even subscribed to them.&lt;BR /&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. &lt;STRONG&gt;It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;FONT color="#FF0000"&gt;&lt;STRONG&gt;Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 06 May 2024 17:14:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/768642#M30442</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-05-06T17:14:41Z</dc:date>
    </item>
    <item>
      <title>Need engagement</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770926#M30607</link>
      <description>Please help me get a refund . The articles are not helping. I an housing a family of Ukrainians and cannot afford to lose £100 like this.</description>
      <pubDate>Thu, 16 May 2024 05:14:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770926#M30607</guid>
      <dc:creator>Jackieab53d</dc:creator>
      <dc:date>2024-05-16T05:14:53Z</dc:date>
    </item>
    <item>
      <title>Re: Need engagement</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770931#M30608</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834069"&gt;@Jackieab53d&lt;/a&gt;! Did you follow Rich’s suggestion above to open a ticket with our support team? Please make sure you’re not logged into ANY Dropbox account when you do this (you can open an incognito window or another browser).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you’ve got your ticket number, send it to me here and I’ll leave an internal note to our team for you.&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 05:51:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770931#M30608</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-16T05:51:38Z</dc:date>
    </item>
    <item>
      <title>Re: Need engagement</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770932#M30609</link>
      <description>Thanks! Rich’s post has now disappeared. Can you tell me how to get a ticket from the support team?</description>
      <pubDate>Thu, 16 May 2024 05:55:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770932#M30609</guid>
      <dc:creator>Jackieab53d</dc:creator>
      <dc:date>2024-05-16T05:55:02Z</dc:date>
    </item>
    <item>
      <title>Re: Need engagement</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770962#M30613</link>
      <description>&lt;P&gt;You should be able to see his post if you scroll up a bit (it’s &lt;A href="https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/768642/highlight/true#M30442" target="_blank"&gt;this one&lt;/A&gt;). Otherwise, you can follow these &lt;A href="https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Being-charged-for-an-unknown-account/m-p/730480/highlight/true#M26858" target="_blank"&gt;steps&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if everything goes well.&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 08:44:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-a-charge-from-Dropbox-and-I-m-not-even-subscribed/m-p/770962#M30613</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-16T08:44:15Z</dc:date>
    </item>
  </channel>
</rss>

