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    <title>topic Re: I've been refunded, but can't see my refund anywhere. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/775999#M31094</link>
    <description>&lt;P&gt;&lt;SPAN&gt;Hello&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715" target="_blank"&gt;@Mohitghanghaniya&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Thanks for your reply. I can confirm that the refund has been processed by Dropbox Support.&lt;BR /&gt;&lt;BR /&gt;Please present the refund letter to your bank to help them locate it and they can then apply it to your account. &lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Best regards,&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Helen&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;The Dropbox Team&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 07 Jun 2024 16:03:52 GMT</pubDate>
    <dc:creator>Helen DBX</dc:creator>
    <dc:date>2024-06-07T16:03:52Z</dc:date>
    <item>
      <title>I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768416#M30403</link>
      <description>&lt;P&gt;Hey Dropbox.&lt;BR /&gt;I have talked with dropbox team on chat about me charged wrongly for annual billing without my knowledge.&lt;BR /&gt;After that they intiated my refind which they said will come in 10-15 working days. Its been month now still I havemt received the refund . Now my account is also degraded from premium so I am unable to chat with them&lt;/P&gt;</description>
      <pubDate>Mon, 06 May 2024 12:30:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768416#M30403</guid>
      <dc:creator>Mohitghanghaniya</dc:creator>
      <dc:date>2024-05-06T12:30:12Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768526#M30422</link>
      <description>&lt;P&gt;Hey there, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715"&gt;@Mohitghanghaniya&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about that!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried contacting your bank, to ask more about this?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you also mind sharing your old ticket number reference, in order for me to locate it on our system?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 06 May 2024 12:31:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768526#M30422</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-06T12:31:01Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768848#M30455</link>
      <description>&lt;P&gt;Hi Megan,&amp;nbsp;&lt;BR /&gt;This is the invoice id [removed]&amp;nbsp;&lt;BR /&gt;I have checked with bank its not came.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Looking forward to solution&amp;nbsp;&lt;BR /&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 08:18:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768848#M30455</guid>
      <dc:creator>Mohitghanghaniya</dc:creator>
      <dc:date>2024-05-07T08:18:12Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768875#M30459</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715"&gt;@Mohitghanghaniya&lt;/a&gt;&lt;/SPAN&gt;, can you share the ticket number from your chat with our support team instead, so we can take a look?&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 08:19:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/768875#M30459</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-05-07T08:19:04Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772835#M30769</link>
      <description>&lt;P&gt;Hi Meghan,&lt;/P&gt;
&lt;P&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;this is link to my invoice &lt;STRONG&gt;removed&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;I don't know how to find ticket ID , but if you can access it was the last chat I had with team.&lt;/P&gt;
&lt;P&gt;Also I checked with Bank , its not credited.&lt;/P&gt;
&lt;P&gt;Thanks&lt;/P&gt;
&lt;P&gt;Waiting for your response.&lt;/P&gt;</description>
      <pubDate>Fri, 24 May 2024 10:37:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772835#M30769</guid>
      <dc:creator>Mohitghanghaniya</dc:creator>
      <dc:date>2024-05-24T10:37:41Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772836#M30770</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1148275"&gt;@Megan&lt;/a&gt;&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/696151"&gt;@Hannah&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 24 May 2024 08:07:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772836#M30770</guid>
      <dc:creator>Mohitghanghaniya</dc:creator>
      <dc:date>2024-05-24T08:07:36Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772865#M30773</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715"&gt;@Mohitghanghaniya&lt;/a&gt;&lt;/SPAN&gt;, if you visit &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this&lt;/A&gt; page directly, what do you see reported there?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 24 May 2024 10:41:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772865#M30773</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-24T10:41:03Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772939#M30783</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Hello&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715"&gt;@Mohitghanghaniya&lt;/a&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Helen from Dropbox here. Thanks for reaching out about the transaction.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;I hope you don't mind me jumping in here.&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;I can confirm your payment was refunded on March 29th. &amp;nbsp;I’m going to email you with a refund letter with some detailed information. &amp;nbsp;This will help your bank locate the funds for you.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;I hope this helps.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Best regards,&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Helen&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;The Dropbox Team&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj url"&gt;&lt;A class="dynamiclink" href="https://www.dropbox.com/help" target="_blank" rel="noreferrer nofollow noopener"&gt;https://www.dropbox.com/help&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Fri, 24 May 2024 17:32:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/772939#M30783</guid>
      <dc:creator>Helen DBX</dc:creator>
      <dc:date>2024-05-24T17:32:30Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/775966#M31085</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1508078"&gt;@Helen DBX&lt;/a&gt;&amp;nbsp;I received the refund letter, but I am not sure how to track transaction with that. can someone from the team help me with that?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for understanding.&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jun 2024 14:38:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/775966#M31085</guid>
      <dc:creator>Mohitghanghaniya</dc:creator>
      <dc:date>2024-06-07T14:38:52Z</dc:date>
    </item>
    <item>
      <title>Re: I've been refunded, but can't see my refund anywhere.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/775999#M31094</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hello&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1833715" target="_blank"&gt;@Mohitghanghaniya&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Thanks for your reply. I can confirm that the refund has been processed by Dropbox Support.&lt;BR /&gt;&lt;BR /&gt;Please present the refund letter to your bank to help them locate it and they can then apply it to your account. &lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Best regards,&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;Helen&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86zhkz78z77uyz80zlz74zugz75zp2z67zz87zy1gg7z73zghqz70zz88zj"&gt;The Dropbox Team&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jun 2024 16:03:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-ve-been-refunded-but-can-t-see-my-refund-anywhere/m-p/775999#M31094</guid>
      <dc:creator>Helen DBX</dc:creator>
      <dc:date>2024-06-07T16:03:52Z</dc:date>
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