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  <channel>
    <title>topic Remove Card from Account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777896#M31480</link>
    <description>&lt;P&gt;Dear Dropbox Support,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I would like to remove my card from my account billing information. I have just cancelled my free trial as I no longer need to use the product, but I cannot see the option to remove the card I linked to my account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any assistance you can provide would be much appreciated.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Many thanks,&lt;/P&gt;&lt;P&gt;Melita&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 17 Jun 2024 22:57:41 GMT</pubDate>
    <dc:creator>Melita2024</dc:creator>
    <dc:date>2024-06-17T22:57:41Z</dc:date>
    <item>
      <title>I need to remove my credit card from my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/764308#M30054</link>
      <description>&lt;P&gt;My plan has ended, and I declined it! I don't want to use it anymore, and I want to remove my bank card from the account! Please help how to do that? It's the first time among hundreds of products I don't see this option! It's a weird UX.&amp;nbsp; Thanks&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 23:58:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/764308#M30054</guid>
      <dc:creator>Zeplyyy</dc:creator>
      <dc:date>2024-06-17T23:58:45Z</dc:date>
    </item>
    <item>
      <title>Re: I need to remove credit card! Please help</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/764322#M30055</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1825347"&gt;@Zeplyyy&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to check, when you say your plan has ended, do you mean a trial, or a subscription?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What plan do you see on &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Tue, 16 Apr 2024 11:44:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/764322#M30055</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-04-16T11:44:12Z</dc:date>
    </item>
    <item>
      <title>Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777896#M31480</link>
      <description>&lt;P&gt;Dear Dropbox Support,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I would like to remove my card from my account billing information. I have just cancelled my free trial as I no longer need to use the product, but I cannot see the option to remove the card I linked to my account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any assistance you can provide would be much appreciated.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Many thanks,&lt;/P&gt;&lt;P&gt;Melita&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 22:57:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777896#M31480</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-17T22:57:41Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777904#M31481</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1847947"&gt;@Melita2024&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting to our Community!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please confirm that your free trial is cancelled and your account is back to the Basic free version?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What do you see in your plan page &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;here&lt;/A&gt;?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 00:00:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777904#M31481</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-18T00:00:48Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777905#M31482</link>
      <description>&lt;P&gt;Hi Hannah,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It says 'Dropbox Basic - Free' under my subscriptions page.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks,&lt;/P&gt;&lt;P&gt;Melita&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 00:03:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777905#M31482</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-18T00:03:04Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777917#M31484</link>
      <description>&lt;P&gt;Thanks for checking, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1847947"&gt;@Melita2024&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you mind checking one more thing?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Login to your account from a different browser or a private browsing window and go to the &lt;A href="https://www.dropbox.com/account/billing" target="_blank"&gt;billing page&lt;/A&gt;; do you still see your billing info there?&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 00:58:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/777917#M31484</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-18T00:58:49Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778085#M31502</link>
      <description>&lt;P&gt;I see the same thing - DropBox Basic Free version&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 20:19:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778085#M31502</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-18T20:19:56Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778095#M31503</link>
      <description>&lt;P&gt;And in your billing page, you still see your card info, is that right, Melita?&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 21:24:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778095#M31503</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-18T21:24:57Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778097#M31504</link>
      <description>&lt;P&gt;Yes I see my card info but there is no option to delete it - can you do this for me?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 21:38:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778097#M31504</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-18T21:38:38Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778102#M31506</link>
      <description>&lt;P&gt;Can we send you an email, Melita, so we can investigate this further?&lt;/P&gt;</description>
      <pubDate>Tue, 18 Jun 2024 22:58:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778102#M31506</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-18T22:58:18Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778187#M31510</link>
      <description>&lt;P&gt;Yes my email is [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;]. Thanks&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jun 2024 08:00:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778187#M31510</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-19T08:00:04Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778189#M31511</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1847947"&gt;@Melita2024&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, the email you provided is different to the email address we have for your Dropbox profile.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We can only send you an email at that profile address, would that be okay?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jun 2024 08:01:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778189#M31511</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-06-19T08:01:06Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778359#M31533</link>
      <description>&lt;P&gt;Yes that's fine&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jun 2024 21:30:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778359#M31533</guid>
      <dc:creator>Melita2024</dc:creator>
      <dc:date>2024-06-19T21:30:19Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Card from Account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778379#M31539</link>
      <description>&lt;P&gt;Thanks, Melita, I just emailed you, so we'll continue there!&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jun 2024 23:28:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-need-to-remove-my-credit-card-from-my-account/m-p/778379#M31539</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-19T23:28:03Z</dc:date>
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