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    <title>topic Re: Charge to my acct and have not been charged for drop box for years. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charge-to-my-acct-and-have-not-been-charged-for-drop-box-for/m-p/778595#M31563</link>
    <description>&lt;P&gt;Hey there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848890"&gt;@Grefsheim05&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using our self-served &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;look-up tool&lt;/A&gt; to identify the email address that's associated with the charge?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, could you give it a go and let me know if it helps at all?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Otherwise, you can submit a ticket to our support team through &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt;. Just make sure to use an incognito window without signing into any Dropbox account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps and please keep us posted!&lt;/P&gt;</description>
    <pubDate>Thu, 20 Jun 2024 22:30:57 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2024-06-20T22:30:57Z</dc:date>
    <item>
      <title>Charge to my acct and have not been charged for drop box for years.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charge-to-my-acct-and-have-not-been-charged-for-drop-box-for/m-p/778594#M31562</link>
      <description>&lt;P&gt;I was recently charge 11.99 for dropbox from my checking acct.&amp;nbsp; I thought I accidently subscribed to something as I was getting things ready for my sons graduation.&amp;nbsp; I've logged into drop box on all the devices that I may have used to pull pictures and attempt to play old CD ROM and nothing is popping up.&amp;nbsp; How do I figure out what this charge is for and cancel it before the next billing cycle?&lt;/P&gt;</description>
      <pubDate>Thu, 20 Jun 2024 22:26:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charge-to-my-acct-and-have-not-been-charged-for-drop-box-for/m-p/778594#M31562</guid>
      <dc:creator>Grefsheim05</dc:creator>
      <dc:date>2024-06-20T22:26:48Z</dc:date>
    </item>
    <item>
      <title>Re: Charge to my acct and have not been charged for drop box for years.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charge-to-my-acct-and-have-not-been-charged-for-drop-box-for/m-p/778595#M31563</link>
      <description>&lt;P&gt;Hey there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1848890"&gt;@Grefsheim05&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using our self-served &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;look-up tool&lt;/A&gt; to identify the email address that's associated with the charge?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, could you give it a go and let me know if it helps at all?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Otherwise, you can submit a ticket to our support team through &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt;. Just make sure to use an incognito window without signing into any Dropbox account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps and please keep us posted!&lt;/P&gt;</description>
      <pubDate>Thu, 20 Jun 2024 22:30:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Charge-to-my-acct-and-have-not-been-charged-for-drop-box-for/m-p/778595#M31563</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-06-20T22:30:57Z</dc:date>
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